Telstra NBN Review
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Telstra NBN Review
Known as Australia’s largest telco, Telstra is a full-service provider that offers feature-packed internet plans and some of the fastest speeds available. With a wide range of extras and perks, Telstra is a great choice for consumers looking for a big brand with all the features you’d expect from an industry-leading provider.
Did you know that you have a choice when it comes to choosing your plan? At Internet Monster, we compare rates between our partnered internet providers to find you the best deal on offer,
This detailed Telstra NBN review covers an array of topics you might find useful such as a breakdown of their current home internet plans, prices, and more. Curious to see how Telstra fares against other providers? Read below to see our review so you can decide whether they are right for you.
Telstra Premium NBN 25
In the table below, we have compiled a list of the latest premium NBN 25 plans offered by Telstra. To learn more, contact Internet Monster now.
Plan | Typical Evening Speed/Data | Price/mth |
 Basic NBN | 25/4Mbps Unlimited Data | $85.00 |
Telstra Premium NBN 50
In the table below, we have compiled a list of the latest premium NBN 50 plans offered by Telstra. To learn more, contact Internet Monster now.
Plan | Typical Evening Speed/Data | Price/mth |
Essential NBN | 50/17Mbps Unlimited Data | $95.00* |
*Essential NBN – $95/month for 6 month , then $100/month ongoing
Telstra Premium NBN 100
In the table below, we have compiled a list of the latest premium NBN 100 plans offered by Telstra. To learn more, contact Internet Monster now.
Plan | Typical Evening Speed/Data | Price/mth |
Premium NBN | 100/17Mbps Unlimited Data | $95.00* |
*Premium NBN – $95/month for 6 month , then $110/month ongoing
Telstra Premium NBN 250
In the table below, we have compiled a list of the latest premium NBN 250 plans offered by Telstra. To learn more, contact Internet Monster now.
Plan | Typical Evening Speed/Data | Price/mth |
Ultimate NBN | 250/22Mbps Unlimited Data | $110.00* |
*Ultimate NBN – $110/month for 6 month , then $135/month ongoing
Telstra Mobile Broadband Plans
If you’re looking for an alternative to NBN, Telstra offers a variety of internet plans on Mobile Broadband. In the table below, we’ve listed all of the plans currently offered by the provider. Please note these plans are subject to availability.
Plan | Data | Price/mth |
Small 30GB | 30GB | $25.00 |
Medium 75GB | 75GB | $58.00 |
Large 400GB | 400GB | $90.00 |
Telstra 5G Plans
If you’re looking for an alternative to NBN, Telstra offers a variety of internet plans on 5G. In the table below, we’ve listed all of the plans currently offered by the provider. Please note these plans are subject to availability.
Plan | Typical Evening Speed/Data | Price/mth |
5G Internet | 548/52Mbps 1000GB | $85.00* |
*5G Internet – $1 for first month, then $85 per month
Telstra Internet Plans
Telstra offers a wide range of internet plans with many including optional add-ons and benefits. If you’re looking to sign up to an internet home plan with Telstra, you’ll want to consider your internet needs and what is available at your address. Some options currently on the market include:
NBN
4G Internet
5G Internet
Mobile Broadband
It should come as no surprise that Telstra, being as big as they are, is in the upper echelon in terms of cost. Telstra’s internet plans range in terms of price but are generally above-average when compared to the rest of the market.
Of course, this varies based on the type of plan you choose and other factors including your connection, speed tier (applicable to NBN), and how much data you need on the plan. Not all plans are made equal so it’s important to remember that your bill will vary depending on your lifestyle and needs.
It’s important to note that while Telstra’s NBN plans are considered contract-free, there is a prorated modem fee if you decide to cancel before your first 24 months of service.
Telstra does not offer discounts or bonuses for bundling your NBN with a mobile plan. Bundling has become increasingly popular within the internet market, with multiple providers using this as an incentive to reward customer loyalty with perks, discounts, and other incentives.
Telstra Internet Features & Perks
The full-service provider not only offers high-speed performance but also an array of perks and optional extras. As mentioned before, Telstra is Australia’s largest telco so it shouldn’t come as a surprise that they’re brimming with incentives, features, and benefits. Below we’ve listed some of the top features that eligible Telstra customers get access to.
Entertainment: Aussie Broadband customers can choose to bundle their NBN plan with Fetch TV. For an additional fee, customers can add a Fetch mini or a Fetch mighty set-top box. Aussie Broadband also offers a sports pack option where customers pay a monthly subscription to watch their favourite sports games, UFC fights, and more.
4G backup: All Telstra plans include the Telstra Smart Modem 3. In the case of an NBN outage, you’ll be automatically switched over to 4G mobile data with a speed cap of 25Mbps download and 5Mbps upload.
Rewards/Perks: Telstra customers can earn reward points that apply to their Telstra Plus account whenever they pay their bill. These points can be redeemed towards discounted technology, streaming services, and more. Certain Telstra broadband plans include access to the Telstra Air program, which gives customers access to free Wi-Fi via hotspot.
Bundle options: For those looking to add a mobile phone to their Telstra plan have the option to do so by signing up to a bundle plan. Customers can manage up to 5 bundle plans on one Telstra account. Telstra NBN customers can also bundle streaming services, pay for TV options on their monthly bill, and even bundle an Xbox Series S or Xbox Series X.
Mobile app: The My Telstra App is a mobile app that allows customers to manage their account and perform other features like checking their mobile usage, paying bills, and contacting customer service. Customers can also book in-store appointments and reschedule NBN technician visits. Telstra Plus points can be redeemed for rewards via the app.
Speed Tiers: Telstra offers three base NBN plans (Standard, Standard Plus, & Premium) with the option to add two high-speed plans (Superfast & Ultrafast*).
*Superfast and Ultrafast plans are available to eligible addresses only. Please contact the retailer directly to see if you are eligible.
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Telstra NBN Business Internet Plans
Telstra offers internet solutions for businesses. Customers have the option to choose from Telstra’s 5G business internet or business NBN with uncapped premium grade 4G backup.
Telstra NBN Service Area
Telstra offers NBN coverage to all capital cities with several major regional hubs. The fibre NBN network, built by NBN Co., extends to over 90% of the population, with the remainder covered by fixed wireless or satellite connection. NBN availability is dependent on your address.
If you’re wondering whether Telstra NBN plans are available at your address or want a better deal on your internet plan, give Internet Monster a call now.
How to Contact Telstra
Telstra offers numerous ways to get a hold of them when it comes to general enquiries, billing questions, and more.
An online forum and FAQ are available on their website that answer an assortment of questions. A 24/7 chat function is also available for customers that need additional support.
Telstra, like many other telcos, has recently been moving away from call centres and instead has been encouraging customers to use their online chat, forums, and self-service tools to answer any questions they have.
If you want to speak with a Telstra rep, you can find their contact details, including their email and phone number, on their website.
Telstra also has several brick-and-mortar stores if you prefer speaking to a representative directly.
Telstra Internet Billing and Payment
Telstra accepts numerous flexible payment options including, but not limited to:
Online
Direct Debit
Phone
BPAY
In Person
Centrepay
Is Telstra NBN Right for Me?
Telstra offers plenty of competitive plans, perks, and more. However, their premiums are known to be higher on average when compared to other telcos. Telstra’s strong digital presence and catalogue of home internet plans give them the edge over other providers. There may be other internet providers that offer lower prices but they may not have the big brand label that Telstra has.
While they may not have the cheapest internet plans on the market, Telstra is a well-known provider that offers all the perks you’d expect from an industry leader.
If you’re looking for a big brand that retails high-speed internet with optional add-ons and perks, Telstra may be a good choice for you.
That being said, even if you are keen to sign up with this retailer, it is wise to compare plans and shop around to ensure you sign up for a plan that’s ideal for you.
Internet Monster can help you compare business or home internet plans at no extra cost to you. With a fast and free consultation, we’ll help you find a fair deal on a plan that’s tailored to your needs. Don’t wait, give us a call today and let our team of experts help you find the best deal we have available with our network of trusted internet partners.
Disclaimer
This publication reviews Telstra’s plans published on its website as of 01/01/2024.
Important Points to note are:
The plans displayed have been taken from the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia.
The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
All dollar figures include GST.
Plans from the price tables have been listed in order of lowest price first. Please check the details of these plans directly with the retailer before making any purchase decisions.
Internet Monster displays the best broadband plans from our providers based on technology & price such as ADSL, NBN or Fibre.
Internet Monster reserves the right to show plans we have chosen to make available from our ISP partners to our customers. Our ISP’s partners may have other offers available in the market that may be better than what we can offer. We are not stating that these products are 100% available in your area; in some circumstances these technologies or plans may not be available.
Advertised data (per billing, and monthly cost as shown in the table may not be the same as the amounts per billing period). Contact the provider for the billing period costs and inclusions.
Some plans may apply additional charges where you exceed usage limits. Check the product provider’s plan information.
Proof of identity may be required
Some providers may cap the provision of unlimited data at maximum speed. Once this cap is reached the provider will then revert you to a slower speed. See the provider’s website for more details.
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