Terms & Conditions

Terms & Conditions


Thank you for visiting our website. This website is owned and operated by The Monster Group. In this document, "we", "us", "our" and "The Monster Group" refers jointly and severally to (and this policy applies to), the following Monster Group businesses:

  • Internet Monster
  • Electricity Monster
  • Solar Monster
  • Moving Monster

Website Content

Our website contains a range of information about The Monster Group and its associated entities. We endeavour to ensure that the information on this website is accurate. In the event you believe we have made a mistake please contact us.

To the extent permitted by law we do not warrant as to the accuracy, adequacy of, or completeness of, any information contained on this website and exclude liability for purchase decisions made on the basis of information included or excluded from this website.
The Monster Group retains full and complete title to the material on this website, any images incorporated in, or generated by, the software and full data accompanying it.

All information contained on this website is given in good faith and has been derived from sources believed to be accurate. However, the information is selective and the Monster Group has not verified the information, which may not be complete or accurate for your purposes. Those companies make no representation or warranty of any kind as to the accuracy or completeness of the information. It is general information only and should not be considered as a comprehensive statement on any matter and should not be relied upon as such.

You should be aware that our website contains statements with respect to the terms of the products of relevant providers (including but not limited to features and inclusions in their service offering). Please note that these statements are generalised in order to provide to the customer a summary of the specific products being compared. As a consequence, you will note that not all products are the same and you should confirm the exact terms of any product with the specific ISP provider prior to purchase.

Use Of Your Information

You acknowledge and agree that The Monster Group may use your personal information in accordance with our Privacy Policy


Use of this website is for your personal and non-commercial use only. Except for the material held in your computer's cache or a single permanent copy of the material for your personal use, you must not:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, reverse engineer, decompile, disassemble or convert any material on this website or knowingly or negligently allow any of the preceding acts to be done to any material on this website by any means on in any form without The Monster Group's prior written consent;
  • Use or attempt to use any material published on this website to create any website or publication;
  • Mirror or frame any website or page within this website;
  • Use any automated process of any sort to query, access or copy any material on this website or generate or compile any document or database based on the material published on this website; or
  • Transfer or sell any information, functionality or products or services offered on this website without the written approval of The Monster Group.

By utilising this website you acknowledge and agree that Internet Monster (or the Monster Group) may use your personal information in accordance with the Internet Monster Privacy Policy.

Limitation Of Liability

To the extent permitted by law, neither The Monster Group, nor any other company in The Monster Group of companies (including all related bodies corporate), will be liable for any loss or damage from any cause (including negligence) to your site and system, or to people linking to us from your site(s), caused by or in connection with your link to The Monster Group's site. If you create a link to The Monster Group's site, you remain fully responsible for any consequences of that link, whether direct or indirect and you will protect The Monster Group against all loss, damage, liability, cost or expense arising from or in connection with the link.

You acknowledge and agree that Internet Monster may pass on your personal information detailed above and in our Privacy Policy in accordance with the Terms and Conditions specified herein.


You agree to indemnify The Monster Group and keep it indemnified against all actions, claims, costs, demands, damages or liability arising in any manner from a breach by you of the terms of this Agreement.

Disclosure Of Commission/fees

At The Monster Group we endeavour to keep our customers informed as to our specific business model and how we operate. It is our moral duty to disclose to the customer that we receive payment of commissions from participating third parties for services and products sold and referred to on this website.

Comparison Service

Internet Monster is a centralised comparison service. It does not, however, compare all ISP's in Australia & New Zealand.

We do, however display the best broadband plans from our providers based on technology & price such as ADSL, NBN or Fibre. Internet Monster reserves the right to show plans we have chosen to make available from our ISP partners to our customers. Our ISP's partners may have other offers available in the market that may be better than what we can offer. We are not stating that these products are 100% available in your area; in some circumstances these technologies or plans may not be available. It’s best to speak to directly to an Internet Monster agent, to see if these plans can be serviced at your address.

How Do We Compare?

Results are derived & calculated by either two formulas:

1. 24 Monthly Contract

Access fee * 24 month contract + start up costs or connection fees & modem costs: Minus - any welcome credit

2. No Monthly Contract

Access fee * 1 month contract + start up costs or connection fees & modem costs: Minus - any welcome credit

The plans shown by our ISP providers are all inclusive discounts, meaning there may be terms associated with those offers. We will disclose this to you on the call and will be clearly stated in your welcome pack. In the event that one of our contracted plans is not 24 months. We have normalised this to 24 months. To allow the comparison to have the same amount of time when compared. For example TPG plan is 17 Months, we have normalized this to 24 months. So the total costs over 24 months can be compared with out other provider's 24-month plans. This is stated on the plan when you compare, however the costs shown is for 24 months.

Amendments To The T's & C's

The Monster Group reserves the right to change the terms of this Agreement and the logo from time to time and solely at its discretion. If possible, The Monster Group will endeavour to ensure clients and customers and informed of such changes.

Intellectual Property

All copyright subsisting under the Copyright Act 1968 (Cth) resides with The Monster Group. Apart from any fair dealing for the purposes of private study, research, criticism or review as permitted under the Copyright Act (Cth), no part may be reproduced, copied or transmitted in any form or by any means (electronic, mechanical or graphic) without the prior written consent of The Monster Group. Any copying for fair dealing that is permitted under the Copyright Act 1968 (Cth) must include a statement that the work is copyright owned by The Monster Group. You acknowledge that the material and artwork on this website is the subject of copyright. You must permit any act which infringes the copyright or remove or alter any proprietary notices in any way.

Contact Internet Monster

If you have any issues during your use of this website or any suggestions on how to make it better, please contact us on privacy@internetmonster.com.au

ELECTRICITY AND INTERNET MONSTER PTY LTD | ABN 57 622 456 240 | © 2023 Internet Monster