Mate NBN Review

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Mate NBN Review

Mate is a unique telco that is lauded for its outstanding customer service alongside its mobile bundle discounts and competitive value. While the provider doesn’t offer the features and perks that most bigger telcos generally offer, Mate brings a refreshing take on the NBN market with an impressive selection of support avenues and plan options. But how does Mate compare against other internet providers in the market? Read below to find out.

Did you know that you have a choice when choosing your internet plan? At Internet Monster, we compare plans and prices between our partnered internet providers to find you the best deal on offer.

This detailed Mate Internet review covers a wide range of topics you might find useful, such as a breakdown of their current home internet plans, prices, and more. If you’re curious to see how Mate NBN fares against other providers, we’ve got you covered.

Mate NBN 25

In the table below, we have compiled a list of the latest standard plus NBN 25 plans offered by Mate. To learn more, contact Internet Monster now.

Plan

Typical Evening Speed/Data

Price/mth

Crikey

25/10Mbps

Unlimited Data

$45.00*

*Crikey – for the first 5 months, then reverts to $65/month

Mate NBN 50

In the table below, we have compiled a list of the latest standard plus NBN 50 plans offered by Mate. To learn more, contact Internet Monster now.

Plan

Typical Evening Speed/Data

Price/mth

Ripper

48/19Mbps

Unlimited Data

$75.00

Mate NBN 100

In the table below, we have compiled a list of the latest standard plus NBN 100 plans offered by Mate. To learn more, contact Internet Monster now.

Plan

Typical Evening Speed/Data

Price/mth

No Worries

95/19Mbps

Unlimited Data

$65.00*

You Beaut

95/36Mbps

Unlimited Data

$75.00*

*No Worries – for the first 5 months, then reverts to $85/month *You Beaut – for the first 5 months, then reverts to $95/month

Mate NBN 250

In the table below, we have compiled a list of the latest standard plus NBN 250 plans offered by Mate. To learn more, contact Internet Monster now.

Plan

Typical Evening Speed/Data

Price/mth

Fair Dinkum

202/23Mbps

Unlimited Data

$90.00*

*Fair Dinkum – for the first 5 months, then reverts to $110/month

Mate Internet Plans

Mate currently offers five NBN speed tiers (NBN 12, NBN 25, NBN 50, NBN 100, NBN 250). All of Mate’s plans are currently contract-free, which offers the benefit of leaving if you want to go with another telco. While Mate does not offer ultrafast or superfast speed tiers, they offer competitive bundle discounts that can lower your overall cost if you decide to sign up for a SIM plan from Mate.

Mate brings wallet-friendly NBN options with relatively fast speeds. The great thing about Mate is their more popular NBN speed tiers offer above-average typical download speeds, but their NBN 250 plan is less than stellar.

All of Mate’s NBN plans have no-contract offers and come standard with unlimited data. Consumers have the option to BYO modem, which can help cut costs if you have a modem from a previous provider or a preferred one. If you aren’t sold with Mate’s offerings, you can take advantage of the telco’s one-month risk-free guarantee which refunds your initial plan fee if you aren’t satisfied.

Mate’s NBN 12, NBN 25, NBN 50, and NBN 100 plans are above-average compared to other telcos regarding evening download speeds, and they all have no data cap. However, Mate’s NBN 250 plan is slightly less impressive with below-average typical evening download speeds. Ultimately, your budget and personal preferences will factor into which speed tier you should choose, so compare the market beforehand to ensure you’re getting the best value for your money.

If you’re looking to sign up for a Mate NBN plan, you’ll want to consider your internet needs and what is available at your address. Some options currently on the market include:

  • NBN (Five Speed Tiers)

  • Bundle Discounts Available

Please note, some of these connection types are only available in certain states, cities or territories. Contact the provider directly to see if your address is eligible for the aforementioned connection types.

Customers can also bring their modem if they already have an eligible existing one from their previous provider, which is a fantastic way to cut out additional modem costs.

Mate Features & Perks

Below, we’ve listed some of Mate’s most popular features and perks currently offered.

BYO Modem: Customers with an eligible NBN modem can reduce costs when transferring their service using the same modem. Or, consumers can opt for a high-speed router from Mate at an additional cost.

Mobile Plans: Mate offers a variety of SIM-only mobile plans with bundle discount offers for internet customers.

No Lock-In Contract: Mate allows customers to change their plan anytime without paying a fee. Terms and conditions apply.

1-Month Money Back Guarantee: If you are not completely satisfied with Mate’s NBN service during your first month of connection, Mate will provide a full refund of your plan fee. Terms and conditions apply.

Speed Tiers: Mate currently offers five speed tiers on NBN plans: NBN 12, NBN 25, NBN 50, NBN 100, and NBN 250.

NBN PLANS

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Mate NBN Service Area

Mate offers NBN coverage to all capital cities with several major regional hubs. The fibre NBN network, built by NBN Co., extends to over 90% of the population, with the remainder covered by fixed wireless or satellite connection. NBN availability is dependent on your address.

If you’re wondering whether Mate NBN plans are available at your address or want a better deal on your internet plan, give Internet Monster a call now.

https://www.nbnco.com.au/learn/rollout-map

Mate NBN Billing and Payment

Mate accepts numerous flexible payment options including, but not limited to:

Online

Direct Debit

Phone

BPAY

In Person

Centrepay

Mail

Is Mate NBN Right for Me?

Mate is an impressive provider that offers a variety of competitive plans, rates, and features. With above-average typical evening download speeds on their primary speed tiers and stellar customer service ratings, Mate has proven it can compete with the likes of bigger telcos like Telstra and Optus. Mate keeps it simple with its plans and its offers are very affordable for the average internet consumer. But remember, there’s more to an internet plan than a cheap price. You should always compare the market to ensure you get the best value.

That being said, even if you are keen to sign up with this telco, it is wise to compare plans and shop around to ensure you sign up for a home broadband or NBN plan that’s ideal for you.

Internet Monster can help you compare business or home internet plans at no extra cost to you. With a fast and free consultation, we’ll help you find a fair deal on a plan that’s tailored to your needs. Don’t wait. Give us a call today and let our team of experts help you find the best deal we have available with our network of trusted internet partners.

Disclaimer

This publication reviews Mate NBN’s plans published on its website as of 01/01/2024.

Important Points to note are:

  • The plans displayed have been taken from the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia.

  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.

  • All dollar figures include GST.

  • Plans from the price tables have been listed in order of lowest price first. Please check the details of these plans directly with the retailer before making any purchase decisions.

  • Internet Monster displays the best broadband plans from our providers based on technology & price such as ADSL, NBN or Fibre.

  • Internet Monster reserves the right to show plans we have chosen to make available from our ISP partners to our customers. Our ISP’s partners may have other offers available in the market that may be better than what we can offer. We are not stating that these products are 100% available in your area; in some circumstances these technologies or plans may not be available.

  • Advertised data (per billing, and monthly cost as shown in the table may not be the same as the amounts per billing period). Contact the provider for the billing period costs and inclusions.

  • Some plans may apply additional charges where you exceed usage limits. Check the product provider’s plan information.

  • Proof of identity may be required

  • Some providers may cap the provision of unlimited data at maximum speed. Once this cap is reached the provider will then revert you to a slower speed. See the provider’s website for more details.

  • Internet Monster Terms and Conditions

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