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Stuck with an internet company you aren’t sold on? Why not switch providers? Many Australians find themselves paying too much for internet service but aren’t aware of the options available. This article will guide you through the process of comparing internet providers and plans to help you find a better deal. We’ll explore key factors like speed, pricing, and availability to ensure you get the most value for your money. By switching to a plan that better suits your needs, you can enjoy faster, more reliable internet while potentially lowering your monthly expenses.
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Comparing internet providers involves evaluating several key factors, such as price, speed, and availability.
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Different plans offer varying speeds. Make sure to compare download and upload speeds to ensure they meet your needs.
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Many internet providers offer introductory deals. Compare these offers to find the best value, but also check the regular prices that apply after the benefit period ends.
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Switching to a new provider can take time and effort. Instead, consult with an expert at Internet Monster. Our team will compare internet providers, perform a serviceability check to see what internet options are available in your area, and help you secure a fair deal for a fair price.
Compare Internet Plans in 3 Easy Steps
Best Internet Providers in Victoria
In the sections below, we’ve listed the most popular internet providers and technology types in Victoria to help you make an informed choice. These plans have been selected based on factors such as speed, data allowance, and pricing. Whether you’re looking for high-speed internet for streaming and gaming or a more economical option for light browsing and sending emails, we’ve got you covered.
Best NBN 12 Plans
In the table below, we’ve listed the best NBN 12 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
Value |
12/0.8Mbps |
$39.00* |
Economy NBN |
11/1Mbps |
$47.80* |
NBN12 |
9.30/0.9Mbps |
$59.99 |
Unlimited Fixed Line NBN12 |
12/1Mbps |
$65.00 |
Basic |
11/0.83Mbps |
$69.00 |
Liimitless Data NBN12 |
12/0.8Mbps |
$69.99 |
NBN12 |
9.30/0.9Mbps |
$69.99 |
NBN12 Unlimited Data |
12/0.8Mbps |
$69.99 |
*Value – $39.00 for 6 months, then $52.90 ongoing, *Economy NBN – $47.80 for the first 6 months, then reverts to $59.80/mo. Offer ends 31/08/24
Best NBN 25 Plans
In the table below, we’ve listed the best NBN 25 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
Premium |
25/8Mbps |
$39.00* |
Crikey |
25/10Mbps |
$45.00* |
Value NBN |
25/10Mbps |
$48.80* |
NBN 25 |
25/8Mbps |
$49.00* |
Value |
25/8.5Mbps |
$49.90* |
Pronto |
25/10Mbps |
$44.95* |
Bronze |
25/4.25Mbps |
$53.90* |
NBN 25/Everyday |
22/8.5Mbps |
$53.99* |
Home Casual – NBN 25/5 |
25/5Mbps |
$54.00* |
NBN Basic |
25/4Mbps |
$55.00* |
*Premium – $39.00 for 6 months, then $57.90 ongoing. *Crikey – $45.00 for the first 6 months, then reverts to $65/mo. USe promo code KERR20. *Value NBN – $48.80 for the first 6 months, then reverts to $64.80/mo. Offer ends 31/08/24. *NBN 25 – $49/mth for 6 months, then $59.95 ongoing. *Value – $49.9/mth for 6 months, then $64.90. *Pronto – $49.95 for the first 6 months, then $69.95 ongoing. *Bronze – $53.90 for the first 3 months. $63.90/month thereafter. *NBN 25/Everyday – $53.99/mth for first 6 months then $63.99/mth ongoing. *Home Casual – NBN 25/5 – $15 off per month for 6 months. Use code EOFY15. *NBN Basic – $55/mth for the first 6 months,then $65/mth. Offer ends 30/07/24
Best NBN 50 Plans
In the table below, we’ve listed the best NBN 50 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
Ripper |
48/19Mbps |
$55.00* |
Silver |
50/17Mbps |
$58.90* |
Value Plus |
50/17Mbps |
$59.90* |
Premium NBN |
50/20Mbps |
$63.80* |
NBN 50/Extra Value |
50/17Mbps |
$63.99* |
Family |
50/17Mbps |
$64.00* |
Home Everyday – NBN 50/20 |
50/20Mbps |
$64.00* |
NBN50 Plan |
50/17Mbps |
$64.90 |
100GB Super Sonic |
38.30/17Mbps |
$64.95 |
NBN 50 |
50/18Mbps |
$66.00* |
*Ripper – $55.00 for the first 6 months, then reverts to $75/mo. USe promo code KERR20. *Silver – $58.90 for the first 3 months. $68.90/month thereafter. *Value Plus – $59.9/mth for 6 months, then $79.90. *Premium NBN – $63.80 for the first 6 months, then reverts to $79.80/mo. Offer ends 31/08/24. *Extra Value – $63.99/mth for first 6 months then $79.99/mth ongoing. *Family – $64.00 for 6 months, then $73.90 ongoing. *Home Everyday – NBN 50/20 – $15 off per month for 6 months. Use code EOFY15. *NBN50 Plan – $19/MTH OFF FOR 6 MONTHS. Offer ends 27 Aug 2024. *NBN 50 – $66/mth for 6 months, then $76.95 ongoing.
Best NBN 100 Plans
In the table below, we’ve listed the best NBN 100 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
No Worries |
95/19Mbps |
$65.00* |
Elite NBN |
100/20Mbps |
$66.80* |
Gold |
90/17Mbps |
$68.90* |
Family |
100/17Mbps |
$68.99* |
Turbo Boost |
97/17Mbps |
$69.00* |
NBN 100 Plan |
100/17Mbps |
$69.90* |
NBN 100 |
100/18Mbps |
$71.00* |
Home Fast – NBN 100/20 |
100/20Mbps |
$74.00* |
Full Throttle |
100/20Mbps |
$74.95* |
You Beaut |
95/36Mbps |
$75.00* |
Family |
98/17Mbps |
$75.00* |
NBN 100/40 – Power Home |
100/34Mbps |
$78.99* |
*No Worries – $65.00 for the first 6 months, then reverts to $85/mo. USe promo code KERR20. *Elite NBN – $66.80 for the first 6 months, then reverts to $84.80/mo. Offer ends 31/08/24. *Gold – $68.90 for the first 3 months. $78.90/month thereafter. *Family – $68.99/mth for first 6 months then $84.99/mth ongoing. *Turbo Boost – $69.00 for 6 months, then $79.90 ongoing. *NBN100 Plan – $19/MTH OFF FOR 6 MONTHS. Offer ends 27 Aug 2024. *NBN 100 – $71/mth for 6 months, then $81.95 ongoing. *Home Fast – NBN 100/20 – $20 off per month for 6 months. Use code EOFY20. *Full Throttle – $74.95 for the first year then $89.95 ongoing. *You Beaut – $75.00 for the first 6 months, then reverts to $95/mo. USe promo code KERR20. *Family – $75/month for first 6 months then $89/month ongoing. *NBN 100/40 – Power Home – $78.99/mth for first 6 months then $94.99/mth ongoing.
Best NBN 250 Plans
In the table below, we’ve listed the best NBN 250 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
NBN 250 |
211/22Mbps |
$79.00* |
Superfast |
220/21Mbps |
$83.99* |
Super Speed |
236/21Mbps |
$84.00* |
Superfast |
250/21Mbps |
$84.00* |
SuperSpeedy |
245/21Mbps |
$84.90* |
Turbo Boost |
250/25Mbps |
$89.00* |
Fair Dinkum |
202/23Mbps |
$90.00* |
NBN Home Superfast Unlimited Data |
250/21Mbps |
$94.99 |
NBN Superfast |
250/21Mbps |
$95.00 |
Platinum |
200/17Mbps |
$99.90 |
*NBN 250 – $79/mth for 6 months, then $85.95 ongoing. *Superfast – $83.99/mth for first 6 months then $98.99/mth ongoing. *Super Speed – $84.00 for 6 months, then $94.90 ongoing. *Superfast – $85/month for first 6 months then $99/month ongoing.
*SuperSpeedy – $84.90/mth for 6 months, then $104.90. *Turbo Boost – $89.00 for the first year then then $119.00 ongoing. *Fair Dinkum – $90.00 for the first 6 months, then reverts to $110/mo. USe promo code KERR20
Best NBN 1000 Plans
In the table below, we’ve listed the best NBN 1000 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
Lightspeed |
811/42Mbps |
$60.00 |
Super Sonic |
1000/50Mbps |
$99.00* |
UltraSpeedy |
650/42Mbps |
$104.90 |
NBN Ultrafast |
650/43Mbps |
$105.00* |
Diamond |
250/42.5Mbps |
$109.90 |
Home Ultrafast – NBN 1000/50 mbps |
969/50Mbps |
$119.00 |
Home Ultrafast |
650/43Mbps |
$124.00 |
Ultra fast |
600/41Mbps |
$129.00 |
Ultra fast nbn |
700/42Mbps |
$130.00 |
Ultrafast NBN |
650/42Mbps |
$135.00 |
*Lightspeed – $99/month for first 6 months then $109/month ongoing. *Super Sonic – $99.00 for the first year then $129.00 ongoing. *UltraSpeedy – $104.9/mth for 6 months, then $124.90. *Home Ultrafast – NBN 1000/50 mbps – $40 off per month for 6 months.
Best Mobile Broadband Plans
In the table below, we’ve listed the best Mobile Broadband plans currently available. To learn more, call Internet Monster today.
Plan | Data | Price/mth |
---|---|---|
7GB |
7GB |
$10.00 |
2GB |
2GB |
$14.90 |
20GB Mobile Broadband |
20GB |
$15.00 |
X-Small |
7GB |
$15.00 |
7GB |
7GB |
$19.90 |
50GB |
50GB |
$20.00 |
Optus Choice plus data |
20GB |
$20.00 |
Small Data Sim Only Plan 30GB |
30GB |
$20.00 |
Small |
40GB |
$22.00 |
50GB |
50GB |
$23.00 |
*X-Small – $180.00 over 12 months. *Optus Choice plus data – Ends 04/08/24. *50GB – $5 off your Plan for first 3 mths (usually $28.00/mth).
Best 5G Home Internet Plans
In the table below, we’ve listed the best 5G Home Internet plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
5G Home Internet Plus |
50/15Mbps |
$55.00 |
5G Unlimited Data 50Mbit |
50Mbps Download |
$59.00* |
5G HOME BROADBAND Premium |
100/15Mbps |
$59.00 |
5G Home Internet Premium |
100/15Mbps |
$60.00 |
Optus Plus Everyday 5G |
45/11Mbps |
$69.00 |
5G Unlimited Data 100Mbit |
87Mbps Download |
$69.00 |
5G Home 50 |
43/50Mbps |
$69.90 |
5G Home 100 |
75/40Mbps |
$75.90 |
Optus Plus Everyday Fast 5G |
87/15Mbps |
$79.00 |
5G Internet |
291/35Mbps |
$85.00 |
*5G Home Internet Plus – $55/mth for 6 mnths then $65/mth. *5G HOME BROADBAND Premium – $59.00 for first 6 months, then $69.99/mth. *5G Home Internet Premium – $60/mth for 6 mnths then $70/mth. *Optus Plus Everyday 5G – $0 Startup fee + 1 month on us. *Optus Plus Everyday Fast 5G – $0 Startup fee + 1 month on us.
Best 4G Home Internet Plans
In the table below, we’ve listed the best 4G Home Internet plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
Small |
20GB |
$35.00 |
Medium |
80GB |
$40.00 |
Unlimited Data |
16/2Mbps |
$44.99 |
4G Home Internet |
16/2Mbps |
$49.90 |
4G Unlimited Data 25Mbit |
25/2Mbps |
$49.95 |
Liimitless Data |
16/2Mbps |
$49.99 |
Large |
160GB |
$50.00 |
*4G Unlimited Data 25Mbit – $39.95 for 3 months, then $49.95 ongoing *4G Home Internet – First 90 day Plan Fee ($149.70) which includes $0 modem. (paid 90 days in advance) *Optus Plus Everyday Basic 4G – $59 per mth for two onwards
Compare Popular Internet Providers in Victoria
Telstra
Known as Australia’s largest internet service provider, Telstra boasts an impressive combination of reliability, extensive network coverage, and plan options. The telco offers a variety of support options, speed tiers, and optional add-ons. Customers also benefit from robust customer support and various bundled packages that include entertainment options like Foxtel. With a strong focus on quality and performance, Telstra remains a popular choice for both residential and business internet services across Australia.
Telstra offers the following internet technologies: 5G, NBN, and Mobile Broadband.
Customers can expect no contracts when signing up for one of Telstra’s internet plans. However, if you leave within the first 24 months, you may need to pay a prorated modem fee that’s calculated based on your term.
Below, we’ve listed some of the best NBN plans currently offered by Telstra.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
Basic NBN |
25/4Mbps |
$89.00 |
Essential NBN |
50/17Mbps |
$105.00 |
Premium NBN |
100/17Mbps |
$105.00* |
Ultimate NBN |
250/22Mbps |
$130.00 |
Ultrafast NBN |
700/40Mbps |
$150.00 |
*Premium NBN – $5/mth off for 6 months
Optus
One of the more popular internet service providers, Optus offers a large catalogue of internet plans, speeds, and perks, including optional add-ons. While the telco is known to be priced higher than other providers, Optus’ impressive catalogue of plan options, incentives, and perks easily make up for it.
Optus offers the following internet technologies: 4G, 5G, NBN, and Mobile Broadband.
Optus doesn’t claim to be one of the fastest internet providers right now, but according to ACCC’s Measuring Broadband Australia program, the providers offers some of the most accurate advertised download speeds to its customers.
Below, we’ve listed some of the best NBN plans currently offered by Optus.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
Optus Plus Everyday Basic nbn |
25/8Mbps |
$75.00 |
Optus Plus Everyday nbn |
50/18Mbps |
$89.00 |
Optus Plus Family Entertainer nbn |
50/18Mbps |
$99.00* |
Optus Plus Everyday Fast nbn |
100/18Mbps |
$89.00* |
Optus Plus Family Entertainer Fast nbn |
100/18Mbps |
$109.00* |
Optus Plus Everyday Superfast nbn |
245/22Mbps |
$99.00* |
Optus Plus Family Entertainer Superfast nbn |
245/22Mbps |
$119.00* |
Optus Plus Everyday Ultrafast nbn |
780/40Mbps |
$109.00* |
Optus Plus Family Entertainer Ultrafast nbn |
780/40Mbps |
$129.00* |
*Optus Plus Family Entertainer nbn – $99/mo for first 6 months, normally $109. *Optus Plus Everyday Fast nbn – $89/mo for first 6 months, normally $99. *Optus Plus Family Entertainer Fast nbn – $109/mo for first 6 months, normally $119. *Optus Plus Everyday Superfast nbn – $99/mo for first 6 months, normally $119. *Optus Plus Family Entertainer Superfast nbn – $119/mo for first 6 months, normally $139. *Optus Plus Everyday Ultrafast nbn – $109/mo for first 6 months, normally $129. *Optus Plus Family Entertainer Ultrafast nbn – $129 Per mth for first 6months, normally $149.
TPG
TPG is a popular option among budget-conscious consumers. Known for its competitively priced plans, TPG is a popular option for Australians looking for value-driven internet services without the features or perks that you’d normally find with full-service providers. TPG is well-known for its straightforward pricing, often with no hidden fees, and rotating discounts for new customers.
TPG offers the following internet technologies: 4G, 5G, and NBN.
Customers who are looking for perks will not find them with TPG. No major customer incentives, like discounts on streaming services, are included in its plans. However, customers can choose to bundle their internet for additional savings.
Below, we’ve listed some of the best NBN plans currently offered by TPG
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
NBN12 Unlimited Data |
12/0.8Mbps |
$69.99 |
NBN25 Unlimited Data |
25/4Mbps |
$74.99 |
NBN50 Unlimited Data |
50/17Mbps |
$79.99 |
NBN100 Unlimited Data |
100/17Mbps |
$79.99* |
NBN Home Superfast Unlimited Data |
250/21Mbps |
$94.99* |
NBN Home Ultrafast Unlimited Data |
800/40Mbps |
$104.99 |
*NBN100 Unlimited Data – $79.99 for the first 6 months then 89.99/month.
Vodafone
Vodafone offers various internet services ranging from NBN plans to mobile services. With reasonably priced plans compared to other providers like Optus and Telstra, Vodafone offers competitive value for consumers of all types. One of the standout features of Vodafone’s internet services is their flexibility, with no-lock-in contracts and the option to bundle with other Vodafone services for additional savings.
Vodafone offers the following internet technologies: 4G, 5G, NBN, and Mobile Broadband.
Vodafone does not offer many features or perks. However, customers can bundle their internet with a Vodafone mobile plan for an additional discount. You may be eligible to receive ongoing discounts if you’re an existing Vodafone mobile member.
Below, we’ve listed some of the best NBN plans offered by Vodafone.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
nbn® 25 Essential |
25/4.25Mbps |
$70.00* |
nbn® 50 Essential+ |
50/17Mbps |
$75.00* |
nbn® Home Fast |
98/17Mbps |
$80.00* |
nbn® Home Superfast |
240/17Mbps |
$90.00* |
nbn® Home Ultrafast |
750/42.5Mbps |
$100.00* |
*nbn® 25 Essential – 1 month plan fee + total cost of modem. *nbn® 50 Essential+ – 1 month plan fee + total cost of modem. *nbn® Home Fast – 1 month plan fee + total cost of modem. *nbn® Home Superfast – 1 month plan fee + total cost of modem. *nbn® Home Ultrafast – 1 month plan fee + total cost of modem.
Aussie Broadband
Quickly becoming a name brand internet provider in Australia, the highly touted Aussie Broadband has become a popular option for internet consumers. The internet provider offers a range of NBN plans with no lock-in contracts and consistent speeds. While it may not always be the cheapest option, the telco’s commitment to customer satisfaction and wide range of services has made it a great option for consumers who want a dependable option.
Aussie Broadband offers the following internet technologies: NBN, Mobile Broadband, and Opticomm.
Aussie Broadband also offers bundled internet plans for customers looking for home phone or entertainment packages. This is a great way to save money if you only want to deal with one internet provider.
Below, we’ve listed some of the best NBN plans currently offered by Aussie Broadband.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
Basic |
11/0.83Mbps |
$69.00 |
Basic Plus |
24/8Mbps |
$79.00 |
Value |
49/16Mbps |
$89.00 |
Value Plus |
73/16Mbps |
$92.00 |
Fast |
98/16Mbps |
$95.00 |
Fast Plus |
98/33Mbps |
$105.00 |
Super Fast |
246/20Mbps |
$119.00 |
Ultra Fast |
600/41Mbps |
$129.00 |
INTERNET PROVIDERS
Compare Internet Providers
Find a Provider That Works For You
Compare Internet Plans From Other Providers
Spintel
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Bundle options available
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Competitive value on non-promotional plans
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100% advertised speed tiers on all plans
Exetel
-
Home phone inclusions
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No contract and $0 setup fees
-
Promotional pricing offers competitive value
Sumo
-
Bundle options available
-
Unlimited data
-
Flexible modem options
Kogan
-
$0 setup fee options
-
Competitive market offers
-
NBN modem available
Tangerine
-
Bundle discounts
-
BYO modem provider
-
Variety of support options
Dodo
-
Flexibility with multiple speed tier options
-
Bundle internet & gas for additional savings
-
Optional monthly extras
Foxtel
-
ADSL & NBN plans available
-
NBN plans include unlimited data
-
Bundle options available
Superloop
-
Fast download speeds
-
Fair value on NBN plans
-
Competitive promo pricing
Barefoot
-
Unlimited data on specific plans
-
Bundle options available
-
No lock-in contract
Mate
-
Competitive pricing on NBN plans
-
Bundle options available
-
No lock-in contract
Harbour ISP
-
Zero setup fees on certain plans
-
Bundle home phone with NBN
-
Multiple speed options available
Myrepublic
-
No contract options
-
Unlimited data
-
Straightforward NBN plans
Iinet
-
Residential and business plans available
-
Seamless service billing
-
No contract options
Internode
-
Great performance on plans
-
Wide range of speed tiers available
-
Add-ons available
Iprimus
-
Plan versatility
-
Bundling options available
-
Unlimited data on specific plans
Swoop Broadband
-
Wide range of speed tiers
-
Unlimited data
-
Competitive pricing
More nbn
-
CommBank customer discount
-
No lock-in contract
-
24/7 technical support
Moose Mobile
-
Mobile app
-
Competitive pricing on mobile plans
-
No lock-in contract
Active8me
-
NBN Sky Muster plans available
-
Unlimited data
-
Bundled plan options
Aldi Mobile
-
Competitive pricing
-
Generous prepaid data
-
Mobile broadband plans
Yomojo
-
Family plan bundles
-
Competitive pricing
-
Mobile broadband plans
Lebara
-
Competitive pricing
-
Lots of features & add-ons
-
Lots of features & add-ons
IPSTAR Broadband
-
NBN Sky Muster plans available
-
Competitive pricing
-
Month-to-month or fixed-term contract option
Amaysim
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Great value
-
International roaming packs
-
Great customer support
How Do I Switch to a New Internet Provider?
If you’ve been with one internet provider, you could be missing out on securing a more cost-effective plan. However, before you make the switch, you’ll want to evaluate your internet needs by considering speed requirements, data usage, and budget. High-speed internet is especially important for internet-intense activities like streaming, gaming, or remote work. Next, check the availability of providers in your area so you can see what options are available to you. Once you’ve narrowed down your options, compare each provider’s plans based on speed, data allowance, pricing, contract terms, and perks.
Additionally, consider any extra features that add value, such as bundling options, included equipment, installation fees, and unique perks like free modems or streaming subscriptions. Once you’ve chosen a new internet provider, contact your current internet provider to inform them of your intention to cancel – be aware of early termination fees, which can incur if you leave your current contract before it ends. After the new service is active, install the modem/router according to the provider’s instructions and test the internet connection so you know you’re receiving the advertised speeds and data.
You can do this on your own, or you can call the experts at Internet Monster. We’ll hold your hand throughout the entire process. First, we’ll complete a serviceability check to see what internet options you’re eligible for. Then, we’ll compare internet plans and providers within our network and get you the best deal we have available. Once you have a plan that is tailored to your budget and needs, our team will book the internet connection date for you. If you want to bring your old modem and router, we can provide various plans offering a Bring Your Own (BYO) modem/router provision. If you’re unsure whether your property has an NBN connection, we can look it up. If you aren’t eligible for NBN, we’ll provide you with other competitive home internet options. Call us today and let our team handle your switch.
How Do I Determine My Internet Needs?
In order to figure out which plan is suitable for your needs, you’ll want to get a fundamental understanding of you internet usage. Consider how many people and devices will be using the internet, and what activities you primarily use the internet for. Multiple users and devices that are online at the same time can significantly increase your speed requirements. For instance, a family of four, with each member streaming movies simultaneously, may need a faster speed tier than a single user.
What Factors Should I Keep An Eye Out For When Comparing Internet Plans?
There are several factors that can influence the value you get out of your internet plan. Regardless of whether you’re signing up for a new NBN plan, a fixed wireless plan, or a satellite plan, every household’s needs are different, which is why it’s so important to get something tailored to your preferences and budget.
Speed and Performance: Compare the download and upload speeds offered by different providers to ensure they meet your usage needs, especially for things like streaming, gaming, or remote work.
Data Allowance: Many NBN plans come with unlimited data but there are internet options that come with a data cap. Choose a plan that fits your household’s usage to avoid extra charges or throttling.
Pricing and Value: Look beyond the monthly fee; consider setup costs, equipment fees, and any potential early termination fees.
Contract Terms: Assess the length of the contract and its flexibility. No-lock-in contracts can provide more flexibility but may come at a higher monthly cost.
How Do I Transfer My Internet Service When Moving Home?
When you’re moving to a new address, you’ll want to make sure your internet is set up appropriately. Start by making sure that your chosen internet service provider (ISP) offers internet coverage at your new address. It’s important to note that even if you are satisfied with your current provider, moving is an excellent opportunity to compare other plans.
Coordinating the timing of the transition is important to minimise downtime. Ideally, you can arrange for your new internet service to be set up before or shortly after your move-in date. This might involve booking an installation appointment if necessary. NBN installations, for example, often require a technician visit to set up the necessary equipment if your property does not have a previous NBN connection – there is also a fee that you’ll need to pay if you’re setting up an NBN connection at your new address for the first time.
It’s important to confirm that your existing equipment, such as your modems or routers, is compatible with the technology available at the new address. If not, your internet provider may provide you with new equipment or an option to purchase one. Additionally, before you move, leave any NBN-related equipment at your old address – NBN equipment is registered to a specific address, so it will not work or be compatible at your new address.
Make sure your billing information is up to date with your new provider. Set up auto-payments if desired to avoid missing payments. It’s also a good idea to keep an eye on your first few bills to ensure that all charges are as expected and any promotional rates have been applied.
After confirming that your new service works correctly, ensure that your old service is fully cancelled and that you’ve returned any rented equipment. Keep a record of all communications and return shipments for reference.
You can do this on your own, or you can call the experts at Internet Monster. We’ll hold your hand throughout the entire process and streamline the transition. We’ll complete a serviceability check on your property to see what internet options are available. Not sure if your property has an NBN connection? We’ll check for you. If you aren’t eligible for an NBN plan, we’ll provide you with other competitive home internet options. We’ll compare providers within our network to make sure you get a fair deal for a fair price. Once you have a plan that is tailored to your budget and needs, our team will book the internet connection date for you. If you want to bring your old modem/router, we can provide you with various internet plans that offer a Bring Your Own (BYO) modem/router provision. So, call us today and let our internet experts handle your next big move.
Read our full internet moving guide for more tips.
When Should I Notify My Provider About My Move?
Notifying your internet provider at least two to four weeks before your move is recommended. This allows enough time to process your relocation request, schedule any necessary technician visits, and make sure your service is ready when you move in.
Are There Moving Fees?
There may be certain moving fees, such as relocation charges, setup fees at the new address, or early termination fees if your current contract is terminated. Check with your provider for specific details on potential costs.
Frequently Asked Questions
- What is NBN?
The NBN (or National Broadband Network) is a modern broadband infrastructure that is installed across Australia to replace the older, existing network that is presently used to access the internet.
The former old copper wire network that was Australia’s standard method of gaining access to the internet has been replaced by a technologically superior alternative. The NBN network combines fixed line connections via fibre optic, satellite, and fixed-wireless technologies to deliver internet across various connection types.
Most importantly, the National Broadband Network is known for offering much faster network speeds than what Australians have been using previously with the older ADSL, ADSL2, ADSL2+ networks and more traditional methods.
- What Internet Speeds Are Available for NBN?
Speed is arguably one of the most important aspects of an NBN connection. NBN plans are categorised into different NBN speed tiers indicative of their download speeds. Currently, there are six speed tiers available.
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NBN 25 (Basic II)
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NBN 25 (Basic II)
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NBN 50 (Standard)
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NBN 100 (Fast)
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NBN 250 (Superfast)
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NBN 1000 (Ultrafast)
There is no universal standard for the terms, internet speeds, and package names being used by telcos when they promote their products to consumers, and some even refer to maximum download NBN speeds, which may not always be the most accurate indicator of what speeds you’ll be getting throughout the day. There are external factors that can affect your network stability like congestion, throttling, and more.
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- What’s the Difference Between Download Speed and Upload Speed?
When considering internet plans in Australia, it’s crucial to understand the difference between download speed and upload speed, as they play different roles in your internet connection.
Download Speed refers to the rate at which data is transferred from the internet to your device. It affects activities such as streaming videos, downloading files, browsing websites, and online gaming. Higher download speeds can result in faster loading times for web pages, smoother streaming with fewer interruptions, and quicker downloads of large files.
Upload Speed, on the other hand, is the rate at which data is transferred from your device to the internet. It affects activities such as uploading files, sending emails with attachments, video conferencing, and online gaming where you’re hosting multiplayer games. While upload speed is generally lower than download speed in most internet plans, having sufficient upload bandwidth is important for activities that require you to send data to the internet.
- How Does Network Congestion Affect NBN Speeds?
Network congestion can occur during peak usage times when many users are on at the same time, leading to slower internet speeds and reduced performance. Congestion typically occurs during peak hours (7 pm to 11 pm), weekends, or public holidays when more people are streaming video services, playing online games, or browsing the internet. Certain factors like the number of users on at the same time and the quality of your internet connection can impact the stability of your connection. It’s important to be aware that peak usage times may affect your internet experience, especially if you have a high-speed internet plan.
- What Is the Difference Between Unlimited Plans and Capped Data Plans?
While most internet service providers are offering unlimited data on their NBN plans, there are still some telcos that offer data limitations. Here is a breakdown of both types.
Unlimited Data Plans: These plans allow you to use as much data as you need without worrying about exceeding a limit. They are ideal for heavy internet users who stream videos, play online games, or have multiple devices connected.
Capped Data Plans: These plans have a data limit, and if you exceed this limit, you may face additional charges or have your speed reduced. They are suitable for light to moderate users who primarily use the internet for browsing and emailing.
- Which Service Provider Offers the Best Senior NBN Plan?
Each telco offers something unique and different in terms of its internet plans. And, with various discounts, incentives, and sign-up bonuses available, it isn’t easy to pinpoint one provider that caters to every customer. This is why shopping around and comparing the market regularly can help you stay on top of your prices to ensure you get the best deal available.
If you’re looking for the best internet provider or just want a faster, more reliable internet connection, call Internet Monster today as we can help you find the cheapest internet plan and the best deal we have available.
- What is a Fixed Wireless Plan?
Fixed wireless internet is a type of broadband internet service that uses radio signals transmitted from fixed stations to provide high-speed internet access to residential properties and businesses in rural and remote areas where traditional wired broadband internet is limited or unavailable.
- What is the Typical Contract Length for NBN Plans?
Contract lengths for NBN plans can vary depending on the provider and internet plan you choose. Many NBN providers will offer contracts that can range from month-to-month agreements to 12, 24, or even 36-month contracts. Some NBN providers may offer both contract and no-contract options for more flexibility.
- Do Seniors or Pensioners Get Discounts on Internet Plans?
Internet service providers are offering fewer discounts and incentives for seniors and pensioners. Some plans with senior discounts can turn out to be more expensive than the regular options the provider offers. While some internet providers like Aussie Broadband still offer discounts and home phone bundles that offer good value, there aren’t a large number of discounted internet plans catered to seniors.
Generally speaking, this is actually not a bad thing. Instead of focusing on senior discounts, internet providers are putting out less expensive offers as part of their standard catalog of internet plans. This is why it’s important to compare as market offers may have changed since the last time you checked
If you’re interested in the best value internet plans for your household but don’t want to shop around and deal with comparing each provider, give us a call at Internet Monster. Our 100% free service is designed to help consumers like you get the best internet deals. We’ll compare offers within our network of partnered providers and help you switch providers. Ready to get started? Call us now.
Disclaimer
This publication reviews internet plans that are accurate as of: 28/8/2024.
Important Points to note are:
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The plans displayed have been taken from the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia.
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The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
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All dollar figures include GST.
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Plans from the rate tables have been listed in order of lowest price first. Please check the details of these plans directly with the retailer before making any purchase decisions.
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Internet Monster displays the best broadband plans from our providers based on technology & price such as ADSL, NBN or Fibre.
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Internet Monster reserves the right to show plans we have chosen to make available from our ISP partners to our customers. Our ISP’s partners may have other offers available in the market that may be better than what we can offer. We are not stating that these products are 100% available in your area; in some circumstances these technologies or plans may not be available.
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Advertised data (per billing, and monthly cost as shown in the table may not be the same as the amounts per billing period). Contact the provider for the billing period costs and inclusions.
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Some plans may apply additional charges where you exceed usage limits. Check the product provider’s plan information.
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Proof of identity may be required
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Some providers may cap the provision of unlimited data at maximum speed. Once this cap is reached the provider will then revert you to a slower speed. See the provider’s website for more details.
Want to talk to one of our friendly experts now? Give us a call.