
Compare the Best Broadband Provider: Internet Plans, Deals & More in QLD
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Tired of high internet bills and slow speeds? Finding the best internet provider can help you save money without sacrificing speed or reliability. You’re not alone. Many people don’t realise there are cheaper internet plans available that could save them money without sacrificing speed or reliability. In this article, we’ll walk you through how to compare internet providers and find the best deal for your needs. Whether you’re streaming, gaming, working from home, or just browsing the web, there’s a plan out there that’s perfect for you.
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Comparing internet providers involves evaluating several key factors, such as price, speed, and availability.
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Determine how much speed and data you need based on your household’s internet usage, how many users are online at the same time, and internet activities.
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If you prefer flexibility, consider internet plans with no lock-in contracts. This is particularly useful if you are renting or planning to move.
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Many internet providers offer promotional deals. Compare these offers to find the best value, but also check what the price will be after the promotional period ends.
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Switching to a new provider can take time and effort. Instead, consult with an expert at Internet Monster. Our team will compare internet providers, perform a serviceability check to see what internet options are available in your area, and help you secure a fair deal for a fair price.
Compare Internet Plans in 3 Easy Steps
Best Internet Providers in Queensland
In the sections below, we’ve listed the most popular internet providers and technology types in Queensland to help you make an informed choice. These plans have been selected based on factors such as speed, data allowance, and pricing. Whether you’re looking for high-speed internet for streaming and gaming or a more economical option for light browsing and sending emails, we’ve got you covered.
Best NBN 12 Plans QLD
In the table below, we’ve listed the best NBN 12 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() Value |
12/0.8Mbps |
$39.00* |
![]() Economy NBN |
11/1Mbps |
$47.80* |
![]() NBN12 |
9.30/0.9Mbps |
$59.99 |
![]() Unlimited Fixed Line NBN12 |
12/1Mbps |
$65.00 |
![]() Basic |
11/0.83Mbps |
$69.00 |
![]() Liimitless Data NBN12 |
12/0.8Mbps |
$69.99 |
![]() NBN12 |
9.30/0.9Mbps |
$69.99 |
![]() NBN12 Unlimited Data |
12/0.8Mbps |
$69.99 |
*Value – $39.00 for 6 months, then $52.90 ongoing, *Economy NBN – $47.80 for the first 6 months, then reverts to $59.80/mo. Offer ends 31/08/24
Best NBN 25 Plans QLD
In the table below, we’ve listed the best NBN 25 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() Premium |
25/8Mbps |
$39.00* |
![]() Crikey |
25/10Mbps |
$45.00* |
![]() Value NBN |
25/10Mbps |
$48.80* |
![]() NBN 25 |
25/8Mbps |
$49.00* |
![]() Value |
25/8.5Mbps |
$49.90* |
![]() Pronto |
25/10Mbps |
$44.95* |
![]() Bronze |
25/4.25Mbps |
$53.90* |
![]() NBN 25/Everyday |
22/8.5Mbps |
$53.99* |
![]() Home Casual – NBN 25/5 |
25/5Mbps |
$54.00* |
![]() NBN Basic |
25/4Mbps |
$55.00* |
*Premium – $39.00 for 6 months, then $57.90 ongoing. *Crikey – $45.00 for the first 6 months, then reverts to $65/mo. USe promo code KERR20. *Value NBN – $48.80 for the first 6 months, then reverts to $64.80/mo. Offer ends 31/08/24. *NBN 25 – $49/mth for 6 months, then $59.95 ongoing. *Value – $49.9/mth for 6 months, then $64.90. *Pronto – $49.95 for the first 6 months, then $69.95 ongoing. *Bronze – $53.90 for the first 3 months. $63.90/month thereafter. *NBN 25/Everyday – $53.99/mth for first 6 months then $63.99/mth ongoing. *Home Casual – NBN 25/5 – $15 off per month for 6 months. Use code EOFY15. *NBN Basic – $55/mth for the first 6 months,then $65/mth. Offer ends 30/07/24
Best NBN 50 Plans QLD
In the table below, we’ve listed the best NBN 50 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() Ripper |
48/19Mbps |
$55.00* |
![]() Silver |
50/17Mbps |
$58.90* |
![]() Value Plus |
50/17Mbps |
$59.90* |
![]() Premium NBN |
50/20Mbps |
$63.80* |
![]() NBN 50/Extra Value |
50/17Mbps |
$63.99* |
![]() Family |
50/17Mbps |
$64.00* |
![]() Home Everyday – NBN 50/20 |
50/20Mbps |
$64.00* |
![]() NBN50 Plan |
50/17Mbps |
$64.90 |
![]() 100GB Super Sonic |
38.30/17Mbps |
$64.95 |
![]() NBN 50 |
50/18Mbps |
$66.00* |
*Ripper – $55.00 for the first 6 months, then reverts to $75/mo. USe promo code KERR20. *Silver – $58.90 for the first 3 months. $68.90/month thereafter. *Value Plus – $59.9/mth for 6 months, then $79.90. *Premium NBN – $63.80 for the first 6 months, then reverts to $79.80/mo. Offer ends 31/08/24. *Extra Value – $63.99/mth for first 6 months then $79.99/mth ongoing. *Family – $64.00 for 6 months, then $73.90 ongoing. *Home Everyday – NBN 50/20 – $15 off per month for 6 months. Use code EOFY15. *NBN50 Plan – $19/MTH OFF FOR 6 MONTHS. Offer ends 27 Aug 2024. *NBN 50 – $66/mth for 6 months, then $76.95 ongoing.
Best NBN 100 Plans QLD
In the table below, we’ve listed the best NBN 100 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() No Worries |
95/19Mbps |
$65.00* |
![]() Elite NBN |
100/20Mbps |
$66.80* |
![]() Gold |
90/17Mbps |
$68.90* |
![]() Family |
100/17Mbps |
$68.99* |
![]() Turbo Boost |
97/17Mbps |
$69.00* |
![]() NBN 100 Plan |
100/17Mbps |
$69.90* |
![]() NBN 100 |
100/18Mbps |
$71.00* |
![]() Home Fast – NBN 100/20 |
100/20Mbps |
$74.00* |
![]() Full Throttle |
100/20Mbps |
$74.95* |
![]() You Beaut |
95/36Mbps |
$75.00* |
![]() Family |
98/17Mbps |
$75.00* |
![]() NBN 100/40 – Power Home |
100/34Mbps |
$78.99* |
*No Worries – $65.00 for the first 6 months, then reverts to $85/mo. USe promo code KERR20. *Elite NBN – $66.80 for the first 6 months, then reverts to $84.80/mo. Offer ends 31/08/24. *Gold – $68.90 for the first 3 months. $78.90/month thereafter. *Family – $68.99/mth for first 6 months then $84.99/mth ongoing. *Turbo Boost – $69.00 for 6 months, then $79.90 ongoing. *NBN100 Plan – $19/MTH OFF FOR 6 MONTHS. Offer ends 27 Aug 2024. *NBN 100 – $71/mth for 6 months, then $81.95 ongoing. *Home Fast – NBN 100/20 – $20 off per month for 6 months. Use code EOFY20. *Full Throttle – $74.95 for the first year then $89.95 ongoing. *You Beaut – $75.00 for the first 6 months, then reverts to $95/mo. USe promo code KERR20. *Family – $75/month for first 6 months then $89/month ongoing. *NBN 100/40 – Power Home – $78.99/mth for first 6 months then $94.99/mth ongoing.
Best NBN 250 Plans QLD
In the table below, we’ve listed the best NBN 250 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() NBN 250 |
211/22Mbps |
$79.00* |
![]() Superfast |
220/21Mbps |
$83.99* |
![]() Super Speed |
236/21Mbps |
$84.00* |
![]() Superfast |
250/21Mbps |
$84.00* |
![]() SuperSpeedy |
245/21Mbps |
$84.90* |
![]() Turbo Boost |
250/25Mbps |
$89.00* |
![]() Fair Dinkum |
202/23Mbps |
$90.00* |
![]() NBN Home Superfast Unlimited Data |
250/21Mbps |
$94.99 |
![]() NBN Superfast |
250/21Mbps |
$95.00 |
![]() Platinum |
200/17Mbps |
$99.90 |
*NBN 250 – $79/mth for 6 months, then $85.95 ongoing. *Superfast – $83.99/mth for first 6 months then $98.99/mth ongoing. *Super Speed – $84.00 for 6 months, then $94.90 ongoing. *Superfast – $85/month for first 6 months then $99/month ongoing.
*SuperSpeedy – $84.90/mth for 6 months, then $104.90. *Turbo Boost – $89.00 for the first year then then $119.00 ongoing. *Fair Dinkum – $90.00 for the first 6 months, then reverts to $110/mo. USe promo code KERR20
Best NBN 1000 Plans QLD
In the table below, we’ve listed the best NBN 1000 plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() Lightspeed |
811/42Mbps |
$60.00 |
![]() Super Sonic |
1000/50Mbps |
$99.00* |
![]() UltraSpeedy |
650/42Mbps |
$104.90 |
![]() NBN Ultrafast |
650/43Mbps |
$105.00* |
![]() Diamond |
250/42.5Mbps |
$109.90 |
![]() Home Ultrafast – NBN 1000/50 mbps |
969/50Mbps |
$119.00 |
![]() Home Ultrafast |
650/43Mbps |
$124.00 |
![]() Ultra fast |
600/41Mbps |
$129.00 |
![]() Ultra fast nbn |
700/42Mbps |
$130.00 |
![]() Ultrafast NBN |
650/42Mbps |
$135.00 |
*Lightspeed – $99/month for first 6 months then $109/month ongoing. *Super Sonic – $99.00 for the first year then $129.00 ongoing. *UltraSpeedy – $104.9/mth for 6 months, then $124.90. *Home Ultrafast – NBN 1000/50 mbps – $40 off per month for 6 months.
Best Mobile Broadband Plans QLD
In the table below, we’ve listed the best Mobile Broadband plans currently available. To learn more, call Internet Monster today.
Plan | Data | Price/mth |
---|---|---|
![]() 7GB |
7GB |
$10.00 |
![]() 2GB |
2GB |
$14.90 |
![]() 20GB Mobile Broadband |
20GB |
$15.00 |
![]() X-Small |
7GB |
$15.00 |
![]() 7GB |
7GB |
$19.90 |
![]() 50GB |
50GB |
$20.00 |
![]() Optus Choice plus data |
20GB |
$20.00 |
![]() Small Data Sim Only Plan 30GB |
30GB |
$20.00 |
![]() Small |
40GB |
$22.00 |
![]() 50GB |
50GB |
$23.00 |
*X-Small – $180.00 over 12 months. *Optus Choice plus data – Ends 04/08/24. *50GB – $5 off your Plan for first 3 mths (usually $28.00/mth).
Best 5G Home Internet Plans QLD
In the table below, we’ve listed the best 5G Home Internet plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() 5G Home Internet Plus |
50/15Mbps |
$55.00 |
![]() 5G Unlimited Data 50Mbit |
50Mbps Download |
$59.00* |
![]() 5G HOME BROADBAND Premium |
100/15Mbps |
$59.00 |
![]() 5G Home Internet Premium |
100/15Mbps |
$60.00 |
![]() Optus Plus Everyday 5G |
45/11Mbps |
$69.00 |
![]() 5G Unlimited Data 100Mbit |
87Mbps Download |
$69.00 |
![]() 5G Home 50 |
43/50Mbps |
$69.90 |
![]() 5G Home 100 |
75/40Mbps |
$75.90 |
![]() Optus Plus Everyday Fast 5G |
87/15Mbps |
$79.00 |
![]() 5G Internet |
291/35Mbps |
$85.00 |
*5G Home Internet Plus – $55/mth for 6 mnths then $65/mth. *5G HOME BROADBAND Premium – $59.00 for first 6 months, then $69.99/mth. *5G Home Internet Premium – $60/mth for 6 mnths then $70/mth. *Optus Plus Everyday 5G – $0 Startup fee + 1 month on us. *Optus Plus Everyday Fast 5G – $0 Startup fee + 1 month on us.
Best 4G Home Internet Plans QLD
In the table below, we’ve listed the best 4G Home Internet plans currently available. To learn more, call Internet Monster today.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() Small |
20GB |
$35.00 |
![]() Medium |
80GB |
$40.00 |
![]() Unlimited Data |
16/2Mbps |
$44.99 |
![]() 4G Home Internet |
16/2Mbps |
$49.90 |
![]() 4G Unlimited Data 25Mbit |
25/2Mbps |
$49.95 |
![]() Liimitless Data |
16/2Mbps |
$49.99 |
![]() Large |
160GB |
$50.00 |
*4G Unlimited Data 25Mbit – $39.95 for 3 months, then $49.95 ongoing *4G Home Internet – First 90 day Plan Fee ($149.70) which includes $0 modem. (paid 90 days in advance) *Optus Plus Everyday Basic 4G – $59 per mth for two onwards
Compare Popular Internet Providers in Queensland

Telstra
Known as Australia’s largest internet service provider, Telstra boasts an impressive combination of reliability, extensive network coverage, and plan options. The telco offers a variety of support options, speed tiers, and optional add-ons. Customers also benefit from robust customer support and various bundled packages that include entertainment options like Foxtel. With a strong focus on quality and performance, Telstra remains a popular choice for both residential and business internet services across Australia.
Telstra offers the following internet technologies: 5G, NBN, and Mobile Broadband.
Customers can expect no contracts when signing up for one of Telstra’s internet plans. However, if you leave within the first 24 months, you may need to pay a prorated modem fee that’s calculated based on your term.
Below, we’ve listed some of the best NBN plans currently offered by Telstra.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() Basic NBN |
25/4Mbps |
$89.00 |
![]() Essential NBN |
50/17Mbps |
$105.00 |
![]() Premium NBN |
100/17Mbps |
$105.00* |
![]() Ultimate NBN |
250/22Mbps |
$130.00 |
![]() Ultrafast NBN |
700/40Mbps |
$150.00 |
*Premium NBN – $5/mth off for 6 months

Optus
One of the more popular internet service providers, Optus offers a large catalogue of internet plans, speeds, and perks, including optional add-ons. While the telco is known to be priced higher than other providers, Optus’ impressive catalogue of plan options, incentives, and perks easily make up for it.
Optus offers the following internet technologies: 4G, 5G, NBN, and Mobile Broadband.
Optus doesn’t claim to be one of the fastest internet providers right now, but according to ACCC’s Measuring Broadband Australia program, the providers offers some of the most accurate advertised download speeds to its customers.
Below, we’ve listed some of the best NBN plans currently offered by Optus.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() Optus Plus Everyday Basic nbn |
25/8Mbps |
$75.00 |
![]() Optus Plus Everyday nbn |
50/18Mbps |
$89.00 |
![]() Optus Plus Family Entertainer nbn |
50/18Mbps |
$99.00* |
![]() Optus Plus Everyday Fast nbn |
100/18Mbps |
$89.00* |
![]() Optus Plus Family Entertainer Fast nbn |
100/18Mbps |
$109.00* |
![]() Optus Plus Everyday Superfast nbn |
245/22Mbps |
$99.00* |
![]() Optus Plus Family Entertainer Superfast nbn |
245/22Mbps |
$119.00* |
![]() Optus Plus Everyday Ultrafast nbn |
780/40Mbps |
$109.00* |
![]() Optus Plus Family Entertainer Ultrafast nbn |
780/40Mbps |
$129.00* |
*Optus Plus Family Entertainer nbn – $99/mo for first 6 months, normally $109. *Optus Plus Everyday Fast nbn – $89/mo for first 6 months, normally $99. *Optus Plus Family Entertainer Fast nbn – $109/mo for first 6 months, normally $119. *Optus Plus Everyday Superfast nbn – $99/mo for first 6 months, normally $119. *Optus Plus Family Entertainer Superfast nbn – $119/mo for first 6 months, normally $139. *Optus Plus Everyday Ultrafast nbn – $109/mo for first 6 months, normally $129. *Optus Plus Family Entertainer Ultrafast nbn – $129 Per mth for first 6months, normally $149.

TPG
TPG is a popular option among budget-conscious consumers. Known for its competitively priced plans, TPG is a popular option for Australians looking for value-driven internet services without the features or perks that you’d normally find with full-service providers. TPG is well-known for its straightforward pricing, often with no hidden fees, and rotating discounts for new customers.
TPG offers the following internet technologies: 4G, 5G, and NBN.
Customers who are looking for perks will not find them with TPG. No major customer incentives, like discounts on streaming services, are included in its plans. However, customers can choose to bundle their internet for additional savings.
Below, we’ve listed some of the best NBN plans currently offered by TPG.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() NBN12 Unlimited Data |
12/0.8Mbps |
$69.99 |
![]() NBN25 Unlimited Data |
25/4Mbps |
$74.99 |
![]() NBN50 Unlimited Data |
50/17Mbps |
$79.99 |
![]() NBN100 Unlimited Data |
100/17Mbps |
$79.99* |
![]() NBN Home Superfast Unlimited Data |
250/21Mbps |
$94.99* |
![]() NBN Home Ultrafast Unlimited Data |
800/40Mbps |
$104.99 |
*NBN100 Unlimited Data – $79.99 for the first 6 months then 89.99/month.

Vodafone
Vodafone offers various internet services ranging from NBN plans to mobile services. With reasonably priced plans compared to other providers like Optus and Telstra, Vodafone offers competitive value for consumers of all types. One of the standout features of Vodafone’s internet services is their flexibility, with no-lock-in contracts and the option to bundle with other Vodafone services for additional savings.
Vodafone offers the following internet technologies: 4G, 5G, NBN, and Mobile Broadband.
Vodafone does not offer many features or perks. However, customers can bundle their internet with a Vodafone mobile plan for an additional discount. You may be eligible to receive ongoing discounts if you’re an existing Vodafone mobile member.
Below, we’ve listed some of the best NBN plans offered by Vodafone.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() nbn® 25 Essential |
25/4.25Mbps |
$70.00* |
![]() nbn® 50 Essential+ |
50/17Mbps |
$75.00* |
![]() nbn® Home Fast |
98/17Mbps |
$80.00* |
![]() nbn® Home Superfast |
240/17Mbps |
$90.00* |
![]() nbn® Home Ultrafast |
750/42.5Mbps |
$100.00* |
*nbn® 25 Essential – 1 month plan fee + total cost of modem. *nbn® 50 Essential+ – 1 month plan fee + total cost of modem. *nbn® Home Fast – 1 month plan fee + total cost of modem. *nbn® Home Superfast – 1 month plan fee + total cost of modem. *nbn® Home Ultrafast – 1 month plan fee + total cost of modem.

Aussie Broadband
Quickly becoming a name brand internet provider in Australia, the highly touted Aussie Broadband has become a popular option for internet consumers. The internet provider offers a range of NBN plans with no lock-in contracts and consistent speeds. While it may not always be the cheapest option, the telco’s commitment to customer satisfaction and wide range of services has made it a great option for consumers who want a dependable option.
Aussie Broadband offers the following internet technologies: NBN, Mobile Broadband, and Opticomm.
Aussie Broadband also offers bundled internet plans for customers looking for home phone or entertainment packages. This is a great way to save money if you only want to deal with one internet provider.
Below, we’ve listed some of the best NBN plans currently offered by Aussie Broadband.
Plan | Typical Evening Speed/Data | Price/mth |
---|---|---|
![]() Basic |
11/0.83Mbps |
$69.00 |
![]() Basic Plus |
24/8Mbps |
$79.00 |
![]() Value |
49/16Mbps |
$89.00 |
![]() Value Plus |
73/16Mbps |
$92.00 |
![]() Fast |
98/16Mbps |
$95.00 |
![]() Fast Plus |
98/33Mbps |
$105.00 |
![]() Super Fast |
246/20Mbps |
$119.00 |
![]() Ultra Fast |
600/41Mbps |
$129.00 |
INTERNET PROVIDERS
Compare Internet Providers
Find a Provider That Works For You

Compare Internet Plans From Other Providers

Spintel
-
Bundle options available
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Competitive value on non-promotional plans
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100% advertised speed tiers on all plans

Exetel
-
Home phone inclusions
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No contract and $0 setup fees
-
Promotional pricing offers competitive value

Sumo
-
Bundle options available
-
Unlimited data
-
Flexible modem options

Kogan
-
$0 setup fee options
-
Competitive market offers
-
NBN modem available

Tangerine
-
Bundle discounts
-
BYO modem provider
-
Variety of support options

Dodo
-
Flexibility with multiple speed tier options
-
Bundle internet & gas for additional savings
-
Optional monthly extras

Foxtel
-
ADSL & NBN plans available
-
NBN plans include unlimited data
-
Bundle options available

Superloop
-
Fast download speeds
-
Fair value on NBN plans
-
Competitive promo pricing

Barefoot
-
Unlimited data on specific plans
-
Bundle options available
-
No lock-in contract

Mate
-
Competitive pricing on NBN plans
-
Bundle options available
-
No lock-in contract

Harbour ISP
-
Zero setup fees on certain plans
-
Bundle home phone with NBN
-
Multiple speed options available

Myrepublic
-
No contract options
-
Unlimited data
-
Straightforward NBN plans

Iinet
-
Residential and business plans available
-
Seamless service billing
-
No contract options

Internode
-
Great performance on plans
-
Wide range of speed tiers available
-
Add-ons available

Iprimus
-
Plan versatility
-
Bundling options available
-
Unlimited data on specific plans

Swoop Broadband
-
Wide range of speed tiers
-
Unlimited data
-
Competitive pricing

More nbn
-
CommBank customer discount
-
No lock-in contract
-
24/7 technical support

Moose Mobile
-
Mobile app
-
Competitive pricing on mobile plans
-
No lock-in contract

Active8me
-
NBN Sky Muster plans available
-
Unlimited data
-
Bundled plan options

Aldi Mobile
-
Competitive pricing
-
Generous prepaid data
-
Mobile broadband plans

Yomojo
-
Family plan bundles
-
Competitive pricing
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Mobile broadband plans

Lebara
-
Competitive pricing
-
Lots of features & add-ons
-
Lots of features & add-ons

IPSTAR Broadband
-
NBN Sky Muster plans available
-
Competitive pricing
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Month-to-month or fixed-term contract option

Amaysim
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Great value
-
International roaming packs
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Great customer support
Internet Plans and Deals
Internet plans and deals can vary significantly between ISPs, making it essential to compare options carefully. Most ISPs offer a variety of plans, including unlimited data, capped data, and pay-as-you-go options. Among these, NBN plans are particularly popular due to their competitive pricing and various speed tiers. Some plans may also come with additional features, such as streaming services, online security, or technical support.
When comparing internet plans, consider the following factors:
-
Download speed: Look for plans with fast download speeds, especially if you plan to stream video or play online games. Different tiers of download speeds, such as NBN 25, NBN 50, and NBN 100, cater to various internet usage needs.
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Data allowances: Choose a plan with a data allowance that suits your needs. If you have heavy internet usage, an unlimited data plan might be the best option to avoid extra charges.
-
Contract lengths: Consider plans with flexible contract lengths, such as month-to-month or 12-month contracts. This flexibility can be beneficial if you anticipate changes in your internet needs.
-
Additional features: Look for plans that include extra features, such as streaming services, online security, or technical support. These added benefits can enhance your overall internet experience.
By carefully evaluating these factors, you can find an internet plan that offers the best value for your needs.
Best Internet Deals in Australia
Finding the best internet deals in Australia can help you save money while getting the most out of your internet plan. Here are some tips to help you find the best deals:
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Compare Plans: Research and compare plans from different ISPs to find the best value for your money. Look for plans that offer the right balance of speed, data, and price.
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Look for Discounts: Keep an eye out for discounts, promotions, and special offers from ISPs. Many providers offer introductory rates or limited-time deals that can help you save money.
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Consider Bundling: Bundling your internet plan with other services, such as TV or phone, can sometimes lead to cost savings. Bundled packages often come with discounts and added benefits.
-
Check for Data-Free Streaming: Some ISPs offer data-free streaming for certain services, such as Netflix or Stan. This can be a great way to enjoy your favorite content without worrying about data usage.
By following these tips, you can find an internet plan that offers the best value and meets your needs.
Top Internet Providers for Customer Service
Customer service is an essential aspect of any internet service provider. Here are some top internet providers in Australia known for their excellent customer service:
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Aussie Broadband: Known for their fast and reliable internet services, Aussie Broadband also offers excellent customer support. Their local support team is highly rated for their responsiveness and helpfulness.
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iiNet: iiNet is a popular ISP that offers high-speed internet plans and excellent customer service. They have a reputation for providing friendly and efficient support to their customers.
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TPG: TPG is a well-established ISP that offers a range of internet plans and has a reputation for good customer service. They provide reliable internet connections and responsive support.
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Optus: Optus is a major ISP that offers a variety of internet plans and has a dedicated customer support team. They are known for their comprehensive support services and customer satisfaction.
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Telstra: Telstra is a leading ISP that offers a wide range of internet plans and has a reputation for excellent customer service. Their extensive support network ensures that customers receive timely and effective assistance.
By choosing an ISP with a strong reputation for customer service, you can ensure that you receive the support you need for a reliable and enjoyable internet experience.
How Do I Transfer My Internet Service When Moving Home?
Moving your internet service to a new house involves several steps that need to be planned out carefully to avoid any outages or interruptions. Generally speaking, you can arrange for your new internet service to be set up before or shortly after your move-in date. This might involve booking an installation appointment if necessary. NBN installations, for example, often require a technician visit to set up the necessary equipment if your property does not have a previous NBN connection – there is also a fee that you’ll need to pay if you’re setting up an NBN connection at your new property for the first time.
Before you transfer your service, consider shopping around for a better deal. While it might be easier to just initiate the transfer, moving represents a fresh start, and you could even secure a lower price at a higher speed. It’s important to remember that your loyalty may not get you more perks or bonuses. Instead, you could be paying more than what you were initially paying when you first signed up. This is because your benefit period has expired. What this means is that any discounts or promotional offers that were applied during the initial months of your plan have been removed after a set period of time, essentially leaving you with higher prices. You can check your previous monthly bills to confirm this as well.
Once you have a list of providers, compare their plans side by side. Look at the speed tiers, data limits, contract terms, potential fees and any additional perks like free modems or streaming subscriptions. It’s important to consider the overall value rather than just the price. Once you’ve chosen a provider, you’ll need to get in touch with them either through their website or on a call. They’ll guide you through the signup process, which may involve a variety of paperwork and other administrative tasks.
Also, make sure your billing information is up to date with your new provider. Set up auto-payments if desired to avoid missing payments. It’s also a good idea to keep an eye on your first few bills to ensure that all charges are as expected and any promotional rates have been applied.
After confirming that your new service works correctly, ensure that your old service is fully cancelled and that you’ve returned any rented equipment. Keep a record of all communications and return shipments for reference.
You can do this on your own, or you can call the experts at Internet Monster. We’ll hold your hand throughout the entire process and streamline the transition. We’ll complete a serviceability check on your property to see what internet options are available. Not sure if your property has an NBN connection? We’ll check for you. If you aren’t eligible for an NBN plan, we’ll provide you with other competitive home internet options. We’ll compare providers within our network to make sure you get a fair deal for a fair price. Once you have a plan that is tailored to your budget and needs, our team will book the internet connection date for you. If you want to bring your old modem/router, we can provide you with various internet plans that offer a Bring Your Own (BYO) modem/router provision. So, call us today and let our internet experts handle your next big move.
Read our full internet moving guide for more tips.
When Should I Notify My Provider About My Move?
It’s recommended that you give your provider at least two to four weeks notice before you move. This allows enough time to process your relocation request, schedule any necessary technician visits, and make sure your service is ready when you move in.
Are There Moving Fees?
Some internet providers may charge a connection fee for setting up service at your new home. Ask your provider about any applicable charges when you request the transfer.
Understanding Internet Service Providers
Internet Service Providers (ISPs) play a crucial role in connecting Australians to the digital world. An ISP is a company that provides access to the internet, along with other related services such as email, web hosting, and online storage. With over 140 ISPs to choose from in Australia, there’s a wide range of plans and services to suit different needs and budgets. The landscape of internet providers in Australia is diverse, with many options available based on customer satisfaction ratings and service quality.
A broadband connection, including options like ADSL, is essential for providing internet access and is distinct from Wi-Fi, which connects devices within your home.
When selecting an ISP, it’s essential to consider several factors. Download speeds are critical, especially if you plan to stream videos or engage in online gaming. Data allowances are another important aspect; some ISPs offer unlimited data plans, while others have capped data options. Contract lengths can vary, with some ISPs offering flexible month-to-month plans and others requiring longer commitments. Additionally, customer support quality can make a significant difference in your overall experience.
Some ISPs specialize in specific types of connections, such as mobile broadband or fixed wireless, while others provide a comprehensive range of services, including internet, phone, and TV. By carefully evaluating these factors, you can find an ISP that meets your needs and provides reliable internet services.
What is an Internet Service Provider?
An Internet Service Provider (ISP) is a company that provides internet access to customers, acting as a bridge between your device and the global internet. ISPs offer a range of services, including internet connectivity, email, and web hosting, enabling users to access online content, communicate with others, and perform various online activities. In Australia, there are numerous ISPs offering a variety of internet plans, including National Broadband Network (NBN) plans, mobile broadband, and fixed wireless plans. Whether you need a high-speed connection for streaming and gaming or a basic plan for light browsing, there’s an ISP that can meet your needs.
Types of Internet Service Providers
In Australia, there are several types of Internet Service Providers, each offering different kinds of internet plans to suit various needs:
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National Broadband Network (NBN) Providers: These ISPs use the government-owned NBN infrastructure to deliver internet services. NBN plans are popular for their competitive pricing and various speed tiers, catering to different usage patterns and budgets.
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Mobile Broadband Providers: These ISPs offer mobile broadband plans that use cellular networks (3G, 4G, and 5G) to provide internet access. Mobile broadband is ideal for users who need internet on-the-go or in areas where fixed-line connections are unavailable.
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Fixed Wireless Providers: These ISPs use wireless technology to deliver internet services to fixed locations. Fixed wireless is a great option for areas where traditional wired connections are not feasible.
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Satellite Providers: These ISPs offer satellite internet plans, which use satellites to provide internet access to remote or rural areas. Satellite internet is essential for locations where other types of connections are not available.
By understanding the different types of ISPs, you can choose the one that best fits your internet needs and location.
How to Choose the Best Internet Service Provider
Choosing the best Internet Service Provider (ISP) in Australia can be a daunting task, given the numerous options available. Here are some factors to consider when selecting an ISP:
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Speed: Look for an ISP that offers fast download speeds, especially if you plan to use your internet connection for streaming, gaming, or other heavy online activities. Higher speeds ensure a smoother and more enjoyable online experience.
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Data Allowance: Consider an ISP that offers unlimited data or a generous data allowance, depending on your internet usage needs. Unlimited data plans provide peace of mind for heavy users, while capped data options may be more cost-effective for light users.
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Price: Compare prices among different ISPs to find the best value for your money. Be sure to consider any setup fees, equipment rental costs, and potential data overage charges.
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Customer Service: Look for an ISP with a good reputation for customer service. Reliable customer support is crucial if you need technical assistance or have questions about your plan.
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Reliability: Choose an ISP with a reliable network and minimal downtime. Consistent and dependable internet service is essential for a seamless online experience.
By evaluating these factors, you can find an ISP that offers the best combination of speed, data, price, customer service, and reliability for your needs.
Frequently Asked Questions
- What is NBN?
The NBN, or National Broadband Network, is a government-owned broadband network designed to provide faster and more reliable internet across Australia. It offers various speed tiers and connection types (FTTP, FTTN, HFC, etc.).
The former old copper wire network that was Australia’s standard method of gaining access to the internet has been replaced by a technologically superior alternative. The NBN network combines fixed line connections via fibre optic, satellite, and fixed-wireless technologies to deliver internet across various connection types.
- What Internet Speeds Are Available for NBN?
NBN speed tiers range from basic, supplemental internet to high-speed, premium speeds. Below, you’ll find the current speed tiers currently available in Austraila.
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NBN 25 (Basic II) Up to 12 Mbps download, 1 Mbps upload
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NBN 25 (Basic II) Up to 25 Mbps download, 5 Mbps upload
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NBN 50 (Standard) Up to 50 Mbps download, 20 Mbps upload
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NBN 100 (Fast) Up to 100 Mbps download, 20-40 Mbps upload
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NBN 250 (Superfast) Up to 250 Mbps download, 25 Mbps upload
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NBN 1000 (Ultrafast) Up to 1000 Mbps download, 50 Mbps upload
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- How Does Network Congestion Affect NBN Speeds?
Network congestion can occur during peak usage times when many users are on at the same time, leading to slower internet speeds and reduced performance. Congestion typically occurs during peak hours (7 pm to 11 pm), weekends, or public holidays when more people are streaming video services, playing online games, or browsing the internet. Certain factors like the number of users on at the same time and the quality of your internet connection can impact the stability of your connection. It’s important to be aware that peak usage times may affect your internet experience, especially if you have a high-speed internet plan.
- What Is the Difference Between Unlimited Plans and Capped Data Plans?
While most internet service providers are offering unlimited data on their NBN plans, there are still some telcos that offer data limitations. Here is a breakdown of both types.
Unlimited Data Plans: These plans allow you to use as much data as you need without worrying about exceeding a limit. They are ideal for heavy internet users who stream videos, play online games, or have multiple devices connected.
Capped Data Plans: These plans have a data limit, and if you exceed this limit, you may face additional charges or have your speed reduced. They are suitable for light to moderate users who primarily use the internet for browsing and emailing.
Disclaimer
This publication reviews internet plans that are accurate as of: 28/8/2024.
Important Points to note are:
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The plans displayed have been taken from the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia.
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The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.
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All dollar figures include GST.
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Plans from the rate tables have been listed in order of lowest price first. Please check the details of these plans directly with the retailer before making any purchase decisions.
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Internet Monster displays the best broadband plans from our providers based on technology & price such as ADSL, NBN or Fibre.
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Internet Monster reserves the right to show plans we have chosen to make available from our ISP partners to our customers. Our ISP’s partners may have other offers available in the market that may be better than what we can offer. We are not stating that these products are 100% available in your area; in some circumstances these technologies or plans may not be available.
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Advertised data (per billing, and monthly cost as shown in the table may not be the same as the amounts per billing period). Contact the provider for the billing period costs and inclusions.
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Some plans may apply additional charges where you exceed usage limits. Check the product provider’s plan information.
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Proof of identity may be required
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Some providers may cap the provision of unlimited data at maximum speed. Once this cap is reached the provider will then revert you to a slower speed. See the provider’s website for more details.
Want to talk to one of our friendly experts now? Give us a call.