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Switching to a new internet provider can be advantageous in more ways than just a cost perspective. For one, you could get faster speeds, a more reliable internet connection, and even inclusive benefits like free streaming services or discounts. If your internet bills are too high, you could switch to an internet plan offering a lower speed but at a better price. Regardless, even if you’re satisfied with your current provider, it’s still worth shopping around and comparing the market. This article will break down everything you need to know about switching providers so you can make an informed decision.

  • If you’ve been with the same provider for years, you might not be aware of newer, cheaper plans available.

  • Switching providers is generally straightforward and can be done with minimal downtime, especially with proper planning and coordination with your new provider​.

  • Many internet service providers offer promotional deals. Compare these offers to find the best value, but also check the price after the promotional period ends.

  • Switching to a new internet provider can take time and effort. Instead, consult with an expert at Internet Monster. Our team will compare internet service providers, perform a serviceability check to see what technology types are available in your area, and help you secure a fair deal for a fair price.

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Best Internet Providers in ACT

In the sections below, we’ve listed the most popular internet service providers and plans in Canberra and the surrounding cities in the Australian Capital Territory to help you make an informed choice. These plans have been selected based on speed, data allowance, and pricing. Whether you’re looking for high-speed internet for streaming and gaming or a more economical option for light browsing and sending emails, we’ve got you covered.

Best NBN 12 Plans ACT

In the table below, we’ve listed the best NBN 12 plans currently available. To learn more, call Internet Monster today.

Plan

Typical Evening Speed/Data

Price/mth

flip logo

Value

12/0.8Mbps
Unlimited Data

$39.00*

moose mobile logo

Economy NBN

11/1Mbps
Unlimited Data

$47.80*

iinet logo

NBN12

9.30/0.9Mbps
500GB

$59.99

ipstar logo

Unlimited Fixed Line NBN12

12/1Mbps
Unlimited Data

$65.00

aussie broadband logo

Basic

11/0.83Mbps
Unlimited Data

$69.00

iinet logo

Liimitless Data NBN12

12/0.8Mbps
Unlimited
Data

$69.99

iinet logo

NBN12

9.30/0.9Mbps
Unlimited
Data

$69.99

tpg logo

NBN12 Unlimited Data

12/0.8Mbps
Unlimited Data

$69.99

*Value – $39.00 for 6 months, then $52.90 ongoing, *Economy NBN – $47.80 for the first 6 months, then reverts to $59.80/mo. Offer ends 31/08/24

Best NBN 25 Plans ACT

In the table below, we’ve listed the best NBN 25 plans currently available. To learn more, call Internet Monster today.

Plan

Typical Evening Speed/Data

Price/mth

flip logo

Premium

25/8Mbps
Unlimited Data

$39.00*

mate logo

Crikey

25/10Mbps
Unlimited Data

$45.00*

moose mobile logo

Value NBN

25/10Mbps
Unlimited Data

$48.80*

spintel logo

NBN 25

25/8Mbps
Unlimited Data

$49.00*

tangerine logo

Value

25/8.5Mbps
Unlimited Data

$49.90*

leaptel logo

Pronto

25/10Mbps
Unlimited Data

$44.95*

kogan logo

Bronze

25/4.25Mbps
Unlimited Data

$53.90*

exetel logo

NBN 25/Everyday

22/8.5Mbps
Unlimited Data

$53.99*

swoop logo

Home Casual – NBN 25/5

25/5Mbps
Unlimited Data

$54.00*

southern phone logo

NBN Basic

25/4Mbps
Unlimited Data

$55.00*

*Premium – $39.00 for 6 months, then $57.90 ongoing. *Crikey – $45.00 for the first 6 months, then reverts to $65/mo. USe promo code KERR20. *Value NBN – $48.80 for the first 6 months, then reverts to $64.80/mo. Offer ends 31/08/24. *NBN 25 – $49/mth for 6 months, then $59.95 ongoing. *Value – $49.9/mth for 6 months, then $64.90. *Pronto – $49.95 for the first 6 months, then $69.95 ongoing. *Bronze – $53.90 for the first 3 months. $63.90/month thereafter. *NBN 25/Everyday – $53.99/mth for first 6 months then $63.99/mth ongoing. *Home Casual – NBN 25/5 – $15 off per month for 6 months. Use code EOFY15. *NBN Basic – $55/mth for the first 6 months,then $65/mth. Offer ends 30/07/24

Best NBN 50 Plans ACT

In the table below, we’ve listed the best NBN 50 plans currently available. To learn more, call Internet Monster today.

Plan

Typical Evening Speed/Data

Price/mth

mate logo

Ripper

48/19Mbps
Unlimited Data

$55.00*

kogan logo

Silver

50/17Mbps
Unlimited Data

$58.90*

tangerine logo

Value Plus

50/17Mbps
Unlimited Data

$59.90*

moose mobile logo

Premium NBN

50/20Mbps
Unlimited Data

$63.80*

exetel logo

NBN 50/Extra Value

50/17Mbps
Unlimited Data

$63.99*

flip logo

Family

50/17Mbps
Unlimited Data

$64.00*

swoop logo

Home Everyday – NBN 50/20

50/20Mbps
Unlimited Data

$64.00*

dodo logo

NBN50 Plan

50/17Mbps
Unlimited Data

$64.90

activ8me logo

100GB Super Sonic

38.30/17Mbps
100GB

$64.95

spintel logo

NBN 50

50/18Mbps
Unlimited Data

$66.00*

*Ripper – $55.00 for the first 6 months, then reverts to $75/mo. USe promo code KERR20. *Silver – $58.90 for the first 3 months. $68.90/month thereafter. *Value Plus – $59.9/mth for 6 months, then $79.90. *Premium NBN – $63.80 for the first 6 months, then reverts to $79.80/mo. Offer ends 31/08/24. *Extra Value – $63.99/mth for first 6 months then $79.99/mth ongoing. *Family – $64.00 for 6 months, then $73.90 ongoing. *Home Everyday – NBN 50/20 – $15 off per month for 6 months. Use code EOFY15. *NBN50 Plan – $19/MTH OFF FOR 6 MONTHS. Offer ends 27 Aug 2024. *NBN 50 – $66/mth for 6 months, then $76.95 ongoing.

Best NBN 100 Plans ACT

In the table below, we’ve listed the best NBN 100 plans currently available. To learn more, call Internet Monster today.

Plan

Typical Evening Speed/Data

Price/mth

mate logo

No Worries

95/19Mbps
Unlimited Data

$65.00*

moose mobile logo

Elite NBN

100/20Mbps
Unlimited Data

$66.80*

kogan logo

Gold

90/17Mbps
Unlimited Data

$68.90*

exetel logo

Family

100/17Mbps
Unlimited Data

$68.99*

flip logo

Turbo Boost

97/17Mbps
Unlimited Data

$69.00*

dodo logo

NBN 100 Plan

100/17Mbps
Unlimited Data

$69.90*

spintel logo

NBN 100

100/18Mbps
Unlimited Data

$71.00*

swoop logo

Home Fast – NBN 100/20

100/20Mbps
Unlimited Data

$74.00*

leaptel logo

Full Throttle

100/20Mbps
Unlimited Data

$74.95*

mate logo

You Beaut

95/36Mbps
Unlimited Data

$75.00*

superloop logo

Family

98/17Mbps
Unlimited Data

$75.00*

exetel logo

NBN 100/40 – Power Home

100/34Mbps
Unlimited Data

$78.99*

*No Worries – $65.00 for the first 6 months, then reverts to $85/mo. USe promo code KERR20. *Elite NBN – $66.80 for the first 6 months, then reverts to $84.80/mo. Offer ends 31/08/24. *Gold – $68.90 for the first 3 months. $78.90/month thereafter. *Family – $68.99/mth for first 6 months then $84.99/mth ongoing. *Turbo Boost – $69.00 for 6 months, then $79.90 ongoing. *NBN100 Plan – $19/MTH OFF FOR 6 MONTHS. Offer ends 27 Aug 2024. *NBN 100 – $71/mth for 6 months, then $81.95 ongoing. *Home Fast – NBN 100/20 – $20 off per month for 6 months. Use code EOFY20. *Full Throttle – $74.95 for the first year then $89.95 ongoing. *You Beaut – $75.00 for the first 6 months, then reverts to $95/mo. USe promo code KERR20. *Family – $75/month for first 6 months then $89/month ongoing. *NBN 100/40 – Power Home – $78.99/mth for first 6 months then $94.99/mth ongoing.

Best NBN 250 Plans ACT

In the table below, we’ve listed the best NBN 250 plans currently available. To learn more, call Internet Monster today.

Plan

Typical Evening Speed/Data

Price/mth

spintel logo

NBN 250

211/22Mbps
Unlimited Data

$79.00*

exetel logo

Superfast

220/21Mbps
Unlimited Data

$83.99*

flip logo

Super Speed

236/21Mbps
Unlimited Data

$84.00*

superloop logo

Superfast

250/21Mbps
Unlimited Data

$84.00*

tangerine logo

SuperSpeedy

245/21Mbps
Unlimited Data

$84.90*

leaptel logo

Turbo Boost

250/25Mbps
Unlimited Data

$89.00*

mate logo

Fair Dinkum

202/23Mbps
Unlimited Data

$90.00*

tpg logo

NBN Home Superfast Unlimited Data

250/21Mbps
Unlimited Data

$94.99

southern phone logo

NBN Superfast

250/21Mbps
Unlimited Data

$95.00

kogan logo

Platinum

200/17Mbps
Unlimited Data

$99.90

*NBN 250 – $79/mth for 6 months, then $85.95 ongoing. *Superfast – $83.99/mth for first 6 months then $98.99/mth ongoing. *Super Speed – $84.00 for 6 months, then $94.90 ongoing. *Superfast – $85/month for first 6 months then $99/month ongoing.
*SuperSpeedy – $84.90/mth for 6 months, then $104.90. *Turbo Boost – $89.00 for the first year then then $119.00 ongoing. *Fair Dinkum – $90.00 for the first 6 months, then reverts to $110/mo. USe promo code KERR20

Best NBN 1000 Plans ACT

In the table below, we’ve listed the best NBN 1000 plans currently available. To learn more, call Internet Monster today.

Plan

Typical Evening Speed/Data

Price/mth

superloop logo

Lightspeed

811/42Mbps
Unlimited Data

$60.00

leaptel logo

Super Sonic

1000/50Mbps
Unlimited Data

$99.00*

tangerine logo

UltraSpeedy

650/42Mbps
Unlimited Data

$104.90

southern phone logo

NBN Ultrafast

650/43Mbps
Unlimited Data

$105.00*

kogan logo

Diamond

250/42.5Mbps
Unlimited Data

$109.90

swoop logo

Home Ultrafast – NBN 1000/50 mbps

969/50Mbps
Unlimited Data

$119.00

agl logo

Home Ultrafast

650/43Mbps
Unlimited Data

$124.00

aussie broadband logo

Ultra fast

600/41Mbps
Unlimited Data

$129.00

origin logo

Ultra fast nbn

700/42Mbps
Unlimited Data

$130.00

more logo

Ultrafast NBN

650/42Mbps
Unlimited Data

$135.00

*Lightspeed – $99/month for first 6 months then $109/month ongoing. *Super Sonic – $99.00 for the first year then $129.00 ongoing. *UltraSpeedy – $104.9/mth for 6 months, then $124.90. *Home Ultrafast – NBN 1000/50 mbps – $40 off per month for 6 months.

Best Mobile Broadband Plans ACT

In the table below, we’ve listed the best Mobile Broadband plans currently available. To learn more, call Internet Monster today.

*50GB – $5 off your Plan for first 3 mths (usually $28.00/mth)

Plan

Data

Price/mth

amaysim logo

7GB

7GB

$10.00

yomojo logo

2GB

2GB

$14.90

belong logo

20GB Mobile Broadband

20GB

$15.00

southern phone logo

X-Small

7GB

$15.00

yomojo logo

7GB

7GB

$19.90

amaysim logo

50GB

50GB

$20.00

optus logo

Optus Choice plus data

20GB

$20.00

vodafone logo

Small Data Sim Only Plan 30GB

30GB

$20.00

lebara logo

Small

40GB

$22.00

spintel logo

50GB

50GB

$23.00

*X-Small – $180.00 over 12 months. *Optus Choice plus data – Ends 04/08/24. *50GB – $5 off your Plan for first 3 mths (usually $28.00/mth).

Best 5G Home Internet Plans ACT

In the table below, we’ve listed the best 5G Home Internet plans currently available. To learn more, call Internet Monster today.

Plan

Typical Evening Speed/Data

Price/mth

vodafone logo

5G Home Internet Plus

50/15Mbps
Unlimited Data

$55.00

spintel logo

5G Unlimited Data 50Mbit

50Mbps Download
Unlimited Data

$59.00*

iinet logo

5G HOME BROADBAND Premium

100/15Mbps
Unlimited Data

$59.00

vodafone logo

5G Home Internet Premium

100/15Mbps
Unlimited Data

$60.00

optus logo

Optus Plus Everyday 5G

45/11Mbps
Unlimited Data

$69.00

spintel logo

5G Unlimited Data 100Mbit

87Mbps Download
Unlimited Data

$69.00

yomojo logo

5G Home 50

43/50Mbps
Unlimited Data

$69.90

yomojo logo

5G Home 100

75/40Mbps
Unlimited Data

$75.90

optus logo

Optus Plus Everyday Fast 5G

87/15Mbps
Unlimited Data

$79.00

telstra logo

5G Internet

291/35Mbps
1000GB

$85.00

*5G Home Internet Plus – $55/mth for 6 mnths then $65/mth. *5G HOME BROADBAND Premium – $59.00 for first 6 months, then $69.99/mth. *5G Home Internet Premium – $60/mth for 6 mnths then $70/mth. *Optus Plus Everyday 5G – $0 Startup fee + 1 month on us. *Optus Plus Everyday Fast 5G – $0 Startup fee + 1 month on us.

Best 4G Home Internet Plans ACT

In the table below, we’ve listed the best 4G Home Internet plans currently available. To learn more, call Internet Monster today.

Plan

Typical Evening Speed/Data

Price/mth

agl logo

Small

20GB

$35.00

agl logo

Medium

80GB

$40.00

tpg logo

Unlimited Data

16/2Mbps
Unlimited Data

$44.99

kogan logo

4G Home Internet

16/2Mbps
Unlimited Data

$49.90

spintel logo

4G Unlimited Data 25Mbit

25/2Mbps
Unlimited Data

$49.95

southern phone logo

Liimitless Data

16/2Mbps
Unlimited Data

$49.99

agl logo

Large

160GB

$50.00

*4G Unlimited Data 25Mbit – $39.95 for 3 months, then $49.95 ongoing *4G Home Internet – First 90 day Plan Fee ($149.70) which includes $0 modem. (paid 90 days in advance) *Optus Plus Everyday Basic 4G – $59 per mth for two onwards

Compare Popular Internet Providers in ACT

telstra logo

Telstra

Australia’s largest internet service provider, Telstra has a generous catalogue of internet plans, from NBN to 4G and 5G home internet. With speeds ranging from NBN 25 to NBN 1000, customers who want flexible options at a competitive price can find that with Telstra. Additionally, Telstra’s 5G home internet plans provide ultra-fast speeds in areas where 5G is available.

Customers can expect no contracts when signing up for one of Telstra’s internet plans. However, if you leave within the first 24 months, you may need to pay a prorated modem fee that’s calculated based on your term.

Below, we’ve listed some of the best NBN plans currently offered by Telstra.

Plan

Typical Evening Speed/Data

Price/mth

telstra logo

Basic NBN

25/4Mbps
Unlimited Data

$89.00

telstra logo

Essential NBN

50/17Mbps
Unlimited Data

$105.00

telstra logo

Premium NBN

100/17Mbps
Unlimited Data

$105.00*

telstra logo

Ultimate NBN

250/22Mbps
Unlimited Data

$130.00

telstra logo

Ultrafast NBN

700/40Mbps
Unlimited Data

$150.00

*Premium NBN – $5/mth off for 6 months

optus logo

Optus

Optus has a wide selection of NBN, 4G, 5G, and mobile broadband plans. Known for its fast speeds and excellent coverage, the telco’s offerings come at a premium price, which might not suit all budgets, but is a fantastic choice for residential customers looking for flexible internet options.

Optus doesn’t claim to be one of the fastest internet service providers right now, but according to ACCC’s Measuring Broadband Australia program, the providers offers some of the most accurate advertised download speeds to its customers.

Below, we’ve listed some of the best NBN plans currently offered by Optus

Plan

Typical Evening Speed/Data

Price/mth

optus logo

Optus Plus Everyday Basic nbn

25/8Mbps
Unlimited Data

$75.00

optus logo

Optus Plus Everyday nbn

50/18Mbps
Unlimited Data

$89.00

optus logo

Optus Plus Family Entertainer nbn

50/18Mbps
Unlimited Data

$99.00*

optus logo

Optus Plus Everyday Fast nbn

100/18Mbps
Unlimited Data

$89.00*

optus logo

Optus Plus Family Entertainer Fast nbn

100/18Mbps
Unlimited Data

$109.00*

optus logo

Optus Plus Everyday Superfast nbn

245/22Mbps
Unlimited Data

$99.00*

optus logo

Optus Plus Family Entertainer Superfast nbn

245/22Mbps
Unlimited Data

$119.00*

optus logo

Optus Plus Everyday Ultrafast nbn

780/40Mbps
Unlimited Data

$109.00*

optus logo

Optus Plus Family Entertainer Ultrafast nbn

780/40Mbps
Unlimited Data

$129.00*

*Optus Plus Family Entertainer nbn – $99/mo for first 6 months, normally $109. *Optus Plus Everyday Fast nbn – $89/mo for first 6 months, normally $99. *Optus Plus Family Entertainer Fast nbn – $109/mo for first 6 months, normally $119. *Optus Plus Everyday Superfast nbn – $99/mo for first 6 months, normally $119. *Optus Plus Family Entertainer Superfast nbn – $119/mo for first 6 months, normally $139. *Optus Plus Everyday Ultrafast nbn – $109/mo for first 6 months, normally $129. *Optus Plus Family Entertainer Ultrafast nbn – $129 Per mth for first 6months, normally $149.

tpg logo

TPG

TPG is known for its affordable internet plans and quality customer support. With affordability being a driving force for many consumers, TPG’s no-frills internet plans come standard with an above-average typical evening speed, a wide range of speed tiers to choose from, and a competitive price that’s difficult to beat.

Customers who are looking for perks will not find them with TPG. No major customer incentives, like discounts on streaming services, are included in its plans. However, customers can choose to bundle their internet for additional savings.

Below, we’ve listed some of the best NBN plans currently offered by TPG.

Plan

Typical Evening Speed/Data

Price/mth

tpg logo

NBN12 Unlimited Data

12/0.8Mbps
Unlimited Data

$69.99

tpg logo

NBN25 Unlimited Data

25/4Mbps
Unlimited Data

$74.99

tpg logo

NBN50 Unlimited Data

50/17Mbps
Unlimited Data

$79.99

tpg logo

NBN100 Unlimited Data

100/17Mbps
Unlimited Data

$79.99*

tpg logo

NBN Home Superfast Unlimited Data

250/21Mbps
Unlimited Data

$94.99*

tpg logo

NBN Home Ultrafast Unlimited Data

800/40Mbps
Unlimited Data

$104.99

*NBN100 Unlimited Data – $79.99 for the first 6 months then 89.99/month.

vodafone provider logo

Vodafone

Vodafone offers a variety of internet plans, from basic to high-speed options. Its competitive pricing and additional discounts available to existing Vodafone mobile customers have made it an attractive option for those looking to bundle services.

Vodafone does not offer many features or perks. However, customers can bundle their internet with a Vodafone mobile broadband plan for an additional discount. You may be eligible to receive ongoing discounts if you’re an existing Vodafone mobile member.

Below, we’ve listed some of the best NBN plans offered by Vodafone.

Plan

Typical Evening Speed/Data

Price/mth

vodafone logo

nbn® 25 Essential

25/4.25Mbps
Unlimited Data

$70.00*

vodafone logo

nbn® 50 Essential+

50/17Mbps
Unlimited Data

$75.00*

vodafone logo

nbn® Home Fast

98/17Mbps
Unlimited Data

$80.00*

vodafone logo

nbn® Home Superfast

240/17Mbps
Unlimited Data

$90.00*

vodafone logo

nbn® Home Ultrafast

750/42.5Mbps
Unlimited Data

$100.00*

*nbn® 25 Essential – 1 month plan fee + total cost of modem. *nbn® 50 Essential+ – 1 month plan fee + total cost of modem. *nbn® Home Fast – 1 month plan fee + total cost of modem. *nbn® Home Superfast – 1 month plan fee + total cost of modem. *nbn® Home Ultrafast – 1 month plan fee + total cost of modem.

aussie broadband logo

Aussie Broadband

Aussie Broadband has garnered a strong reputation for its excellent customer service and high-speed internet plans, albeit at a slightly higher price point. Their NBN plans range from basic NBN 12 plans to ultrafast NBN 1000 plans. One standout feature is the customisation of data allowances, which allows users to opt for capped data plans if they don’t need unlimited data – which can be a great money-saving alternative.

Aussie Broadband also offers bundled internet plans for customers looking for home phone or entertainment packages. This is a great way to save money if you only want to deal with one provider.

Below, we’ve listed some of the best NBN plans currently offered by Aussie Broadband.

Plan

Typical Evening Speed/Data

Price/mth

aussie broadband logo

Basic

11/0.83Mbps
Unlimited Data

$69.00

aussie broadband logo

Basic Plus

24/8Mbps
Unlimited Data

$79.00

aussie broadband logo

Value

49/16Mbps
Unlimited Data

$89.00

aussie broadband logo

Value Plus

73/16Mbps
Unlimited Data

$92.00

aussie broadband logo

Fast

98/16Mbps
Unlimited Data

$95.00

aussie broadband logo

Fast Plus

98/33Mbps
Unlimited Data

$105.00

aussie broadband logo

Super Fast

246/20Mbps
Unlimited Data

$119.00

aussie broadband logo

Ultra Fast

600/41Mbps
Unlimited Data

$129.00

INTERNET PROVIDERS

Compare Internet Providers

Find a Provider That Works For You

happy family sitting on the sofa watching on laptop

Compare Internet Plans From Other Providers

spintel logo

Spintel

  • Bundle options available

  • Competitive value on non-promotional plans

  • 100% advertised speed tiers on all plans

exetel logo

Exetel

  • Home phone inclusions

  • No contract and $0 setup fees

  • Promotional pricing offers competitive value

sumo logo

Sumo

  • Bundle options available

  • Unlimited data

  • Flexible modem options

kogan internet

Kogan

  • $0 setup fee options

  • Competitive market offers

  • NBN modem available

tangerine logo

Tangerine

  • Bundle discounts

  • BYO modem provider

  • Variety of support options

dodo logo

Dodo

  • Flexibility with multiple speed tier options

  • Bundle internet & gas for additional savings

  • Optional monthly extras

foxtel logo

Foxtel

  • ADSL & NBN plans available

  • NBN plans include unlimited data

  • Bundle options available

superloop logo

Superloop

  • Fast download speeds

  • Fair value on NBN plans

  • Competitive promo pricing

barefoot logo

Barefoot

  • Unlimited data on specific plans

  • Bundle options available

  • No lock-in contract

mate logo

Mate

  • Competitive pricing on NBN plans

  • Bundle options available

  • No lock-in contract

harbour isp logo

Harbour ISP

  • Zero setup fees on certain plans

  • Bundle home phone with NBN

  • Multiple speed options available

myrepublic logo

Myrepublic

  • No contract options

  • Unlimited data

  • Straightforward NBN plans

iinet logo

Iinet

  • Residential and business plans available

  • Seamless service billing

  • No contract options

internode compressed small

Internode

  • Great performance on plans

  • Wide range of speed tiers available

  • Add-ons available

iprimus logo

Iprimus

  • Plan versatility

  • Bundling options available

  • Unlimited data on specific plans

swoop logo

Swoop Broadband

  • Wide range of speed tiers

  • Unlimited data

  • Competitive pricing

more logo

More nbn

  • CommBank customer discount

  • No lock-in contract

  • 24/7 technical support

moose logo

Moose Mobile

  • Mobile app

  • Competitive pricing on mobile plans

  • No lock-in contract

activ8me logo

Active8me

  • NBN Sky Muster plans available

  • Unlimited data

  • Bundled plan options

aldi mobile logo

Aldi Mobile

  • Competitive pricing

  • Generous prepaid data

  • Mobile broadband plans

yomojo logo

Yomojo

  • Family plan bundles

  • Competitive pricing

  • Mobile broadband plans

lebara logo

Lebara

  • Competitive pricing

  • Lots of features & add-ons

  • Lots of features & add-ons

ipstar broadband logo

IPSTAR Broadband

  • NBN Sky Muster plans available

  • Competitive pricing

  • Month-to-month or fixed-term contract option

amaysim logo

Amaysim

  • Great value

  • International roaming packs

  • Great customer support

skymesh logo

Skymesh

  • Great option for rural and regional communities

  • Large variety of plans

  • No contract options

How Do I Switch to a New Internet Provider?

First, check the details of your current contract. Look for the end date and if there are any early termination fees. If your contract is about to end, it’s an ideal time to switch without facing penalties. Conversely, even if you have to pay an early termination fee, the savings from a better deal might outweigh the cost.

Next, determine what you and your household need from an internet service. Do you want a high download speed for streaming movies and online gaming, or are you only using it for casual activities, like browsing and emailing? Understanding your usage profile will help you choose reliable internet services that fits your lifestyle without overpaying for features you don’t need.

Next, you’ll want to explore the available internet service providers in your area. Start comparing their plans based on speed tiers, data limits, cost, and additional features. Look for providers that offer a good balance of performance and price.

Many telcos offer promotional deals to attract new customers. These can include discounted prices for the first few months, free entertainment subscriptions, or bundling discounts when you combine the internet with other services like TV or phone.

Before switching, contact your current internet service provider and let them know you’re considering leaving. They might offer you a better deal on a new internet plan to retain you as a customer. This can be a great way to negotiate a lower price or improved service without the hassle of switching.

Once you’ve chosen a new provider, you’ll need to contact them and sign up. Make sure to read the contract carefully, and be wary of any setup fees, equipment costs, and the duration of the promotional rates. Understanding the terms can help you avoid unexpected charges.

After your new internet service is up and running, it’s time to cancel your old service. Return any rented equipment to your old provider to avoid additional fees. Also, it’s worth checking in with your old provider to confirm that your account is closed to prevent future billing issues.

If this sounds too time-consuming, call the experts at Internet Monster. We’ll hold your hand throughout the entire process. First, we’ll complete a serviceability check to see what technology types are available in your area. Then, we’ll compare internet plans and providers within our network and get you the best available deal. Once you have an internet plan tailored to your budget and needs, our team will book the internet connection date for you. If you want to bring your old modem and router, we can provide various plans offering a Bring Your Own (BYO) modem/router provision. If you’re unsure whether your property has an NBN connection, we can look it up. If you aren’t eligible for an NBN plan, we’ll provide other tailored home internet options. Call us now and let our team handle your internet needs.

What Are the Different NBN Connection Types?

There are four primary NBN (National Broadband Network) connection types – FTTP, FTTN, FTTC, and FTTB. Below, we’ve broken down each connection type

Fibre to the Premise (FTTP): One of the more reliable internet connection types, an FTTP connection involves running an optical fibre line directly into your household.

Fibre to the Node (FTTN): An FTTN connection incorporates fibre optic cables that run from a cabinet to your household, which allows you to receive an NBN signal.

Fibre to the Curb (FTTC): This type of connection utilises an existing copper network to relay a connection from a Distribution Point Unit (DPU) to your home. The DPU is generally found inside the telecommunication pits in your neighbourhood.

Fibre to the Building (FTTB): An FTTB connection is used in apartments or larger buildings. A fibre optic cable is installed within the building and connects to existing cables to connect each unit to the internet.

How Do I Make Sure I’m Getting the Best Deal?

Aside from switching providers, there are several things you can do to ensure you’re getting the most value for your money, such as:

  • Regularly Comparing Plans: Periodically shop around to see if better deals are available.

  • Monitoring Promotions: Look for new customer promotions or special deals that providers might offer throughout the year.

  • Reviewing Your Usage: Regularly review your internet usage to ensure your internet plan still meets your needs. Depending on your contract, you can adjust your internet plan without incurring fees to something more suited for you.

How Do I Transfer My Internet Service When Moving Home?

Moving to a new home is exciting, but it also comes with its fair share of stress, especially when setting up your internet. Whether staying within the same city or moving across states, transferring your internet service can be straightforward if you follow the proper steps.

Before you do anything, review your current internet contract. Look for the contract end date and if there are any early termination fees. If your contract is about to end or you’re on a month-to-month plan, you’re in luck—switching or transferring your service will be easier. If you’re in the middle of your contract, you’ll have to decide whether cancelling is worth the fee.

Once you have your new address, check if your current provider services that area. You can do this by visiting your provider’s website and entering your new postcode or suburb. If your provider doesn’t service your new location, you’ll need to look for a new provider.

Contact your current provider to inform them of your move and schedule the transfer of your internet service. Generally, you’ll want to do this at least two weeks (at minimum) before your move. This gives your provider enough time to arrange for any necessary equipment delivery and appointments. Some providers may allow you to schedule the transfer online, while others may require a phone call.

Remember to update your billing address and any account details with your provider to reflect your new home address. This will ensure you continue receiving important correspondence and billing information.

If this sounds like too much work for you, call the experts at Internet Monster. We’ll hold your hand throughout the entire process. If you don’t know whether your property has an existing NBN connection, we can check on your behalf. If you aren’t eligible for NBN service, we’ll provide you with other competitive home internet options. We’ll compare NBN plans and providers within our network to make sure you get a fair deal for a fair price. Once you have an internet plan that is tailored to your budget and needs, our team will book the connection date for you. So, call us today and let our internet experts handle your next big move.

After I Move, Do I Need to Return Any Equipment?

After you have moved, your provider will provide instructions on what to bring and leave. Some telcos may offer the option to purchase the equipment instead.

Make sure you leave any NBN-related equipment, including any power supply cords, behind. The NBN equipment at your old address will not work at your new address.

When Should I Notify My Provider About My Move?

It is recommended to notify your internet service at least two to four weeks before your move. This gives your telcos enough time to process your relocation request, schedule any necessary technician visits, and ensure that your service is up and running when you move in.

Disclaimer

This publication reviews internet plans that are accurate as of: 28/8/2024.

Important Points to note are:

  • The plans displayed have been taken from the retailer’s website. We do not guarantee that this information is correct or that it applies to every household in Australia.

  • The information in this blog cannot substitute for legal advice. No financial decisions should be made based on information from this blog.

  • All dollar figures include GST.

  • Plans from the rate tables have been listed in order of lowest price first. Please check the details of these plans directly with the retailer before making any purchase decisions.

  • Internet Monster displays the best broadband plans from our providers based on technology & price such as ADSL, NBN or Fibre.

  • Internet Monster reserves the right to show plans we have chosen to make available from our ISP partners to our customers. Our ISP’s partners may have other offers available in the market that may be better than what we can offer. We are not stating that these products are 100% available in your area; in some circumstances these technologies or plans may not be available.

  • Advertised data (per billing, and monthly cost as shown in the table may not be the same as the amounts per billing period). Contact the provider for the billing period costs and inclusions.

  • Some plans may apply additional charges where you exceed usage limits. Check the product provider’s plan information.

  • Proof of identity may be required

  • Some providers may cap the provision of unlimited data at maximum speed. Once this cap is reached the provider will then revert you to a slower speed. See the provider’s website for more details.

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